Contract Management and Negotiations:• Manage Key Contracts for Legacy AT&T Customers across USA.• Negotiate with Vendors for optimal contractual rates• Influence Service Deliveries• Own & resolve key issues upon escalation• Billing and Invoice reconciliationsAccount Transition:• Key player in transitioning Contract Management Process for Large AT&T Customers• Develop & process Transition Programs• Negotiate and Close the Transition Programs•… Show more Contract Management and Negotiations:• Manage Key Contracts for Legacy AT&T Customers across USA.• Negotiate with Vendors for optimal contractual rates• Influence Service Deliveries• Own & resolve key issues upon escalation• Billing and Invoice reconciliationsAccount Transition:• Key player in transitioning Contract Management Process for Large AT&T Customers• Develop & process Transition Programs• Negotiate and Close the Transition Programs• Knowledge Transfer and Handover• Delivery of Transition Programs to other Contract Managers• Transitioning large IT service contracts from or to new vendor contractsProcess Improvement:• Derive Actionable Initiatives from Business Requirements• Innovate and Automate Support Deliveries• Maintain High Customer Satisfaction• Refine and Define customized SLOs / SLAs.Solution Consulting and Development:• Provide guidance to Technical Architecture and Service Delivery Teams.• Support engagement teams by identifying the technology, professional services, equipment deployment and maintenance and geographical requirements• Provide input and review Performa Operations Plans (POP)s and engage the vendors for implementation Show less