As the Head of the Learning Department at Orange Jordan, I am playing a pivotal role in shaping our learning ecosystem. My responsibilities encompass crafting a robust learning strategy that aligns with our organizational goals. This entails conducting comprehensive capability assessments across target groups, which inform the design of tailored learning solutions, including our innovative Orange Coursat platform. Leveraging digital tools, I create flexible and cutting-edge learning programs… Show more As the Head of the Learning Department at Orange Jordan, I am playing a pivotal role in shaping our learning ecosystem. My responsibilities encompass crafting a robust learning strategy that aligns with our organizational goals. This entails conducting comprehensive capability assessments across target groups, which inform the design of tailored learning solutions, including our innovative Orange Coursat platform. Leveraging digital tools, I create flexible and cutting-edge learning programs that empower participants to maximize their development potential.In addition to designing these programs, I also take an active role in facilitating a diverse range of learning interventions. These span technical, behavioral, and leadership development, as well as soft skills, digital skills, giglancing, and entrepreneurship programs. I extend my support to our PMOs in coordinating all learning-related activities, ensuring seamless execution and ownership of key performance indicators (KPIs) and key performance targets (KPTs). Furthermore, I foster collaborative partnerships with esteemed organizations like the EU and GIZ to deliver the requisite training initiatives, contributing to the growth and advancement of our workforce and the attainment of our organizational objectives.My expertise lies not only in crafting transformative learning solutions but also in harnessing the potential of AI to redefine the boundaries of people development, ensuring that participants and projects remains at the vanguard of adaptive and future-ready learning methodologies. Show less

I proudly achieved an Honors Master's Degree in Software Engineering, marked by a significant accomplishment during my academic journey. My Master's thesis centered around the development of a pioneering Change Management Model, seamlessly integrated with the Software Development Lifecycle. This groundbreaking research was recognized and subsequently published in a reputable international scientific journal, affirming its contribution to the field.Furthermore, I've actively contributed… Show more I proudly achieved an Honors Master's Degree in Software Engineering, marked by a significant accomplishment during my academic journey. My Master's thesis centered around the development of a pioneering Change Management Model, seamlessly integrated with the Software Development Lifecycle. This groundbreaking research was recognized and subsequently published in a reputable international scientific journal, affirming its contribution to the field.Furthermore, I've actively contributed to the academic discourse by publishing four research papers across various IT domains. These papers explore diverse topics, including Cloud Computing, Artificial Intelligence (AI), Software Testing, and more, showcasing my versatility and expertise in the software realm.In addition to my academic pursuits, I've ventured into freelancing, leveraging my skills across multifaceted domains such as Training and Learning Management. This diverse experience reflects my commitment to continuous learning and my passion for making meaningful contributions to the IT and software industry. Show less

As a seasoned professional, I have had the privilege of serving as a Strategic Enterprise PMO Advisor and Coach. During my tenure as the PMO Director at the Ministry of Labor and Social Development (MLSD), I had the honor of overseeing and managing the MLSD PMO, which encompassed the management of seven diverse portfolios, a dynamic team of 45 adept Directors, Managers and Consultants, and the successful execution of over 189 programs and projects.My commitment to excellence extends to… Show more As a seasoned professional, I have had the privilege of serving as a Strategic Enterprise PMO Advisor and Coach. During my tenure as the PMO Director at the Ministry of Labor and Social Development (MLSD), I had the honor of overseeing and managing the MLSD PMO, which encompassed the management of seven diverse portfolios, a dynamic team of 45 adept Directors, Managers and Consultants, and the successful execution of over 189 programs and projects.My commitment to excellence extends to my client-centric approach, where I take pride in cultivating and nurturing strong client partnerships. Through my strategic insights and leadership, I have successfully expanded business opportunities, driven by the effective implementation of the PMO. My collaborative efforts with key stakeholders, including the Office of Strategy Management (OSM), Change Management (CM), and the Transformation Office, have been instrumental in aligning project objectives with overarching strategic initiatives, ultimately contributing significantly to the attainment of organizational goals. My track record is a testament to my unwavering dedication, leadership capabilities, and proven ability to deliver successful outcomes in intricate and multifaceted environments. Show less

My responsibilities encompass a wide spectrum of strategic initiatives. I work closely with executive leadership to shape and execute their vision, providing invaluable insights and strategic direction. My role involves the development and implementation of robust PMO frameworks, processes, and methodologies, ensuring that projects align seamlessly with organizational objectives. Through my strategic acumen, I facilitate the alignment of projects and programs with overarching business goals… Show more My responsibilities encompass a wide spectrum of strategic initiatives. I work closely with executive leadership to shape and execute their vision, providing invaluable insights and strategic direction. My role involves the development and implementation of robust PMO frameworks, processes, and methodologies, ensuring that projects align seamlessly with organizational objectives. Through my strategic acumen, I facilitate the alignment of projects and programs with overarching business goals, optimizing resource allocation and enhancing project outcomes. Show less

In my role as a Senior Consulting Manager specializing in Management Consulting, I have payed a vital position of being a Strategic Advisor and Coach to the Enterprise Programme Management Office (PMO) in Saudi Arabia. My responsibilities encompass the entire PMO lifecycle, including setup, seamless operation, and efficient management. I have played a pivotal role in establishing robust PMO Frameworks, meticulously crafted Processes, and user-friendly Templates. To enhance accessibility and… Show more In my role as a Senior Consulting Manager specializing in Management Consulting, I have payed a vital position of being a Strategic Advisor and Coach to the Enterprise Programme Management Office (PMO) in Saudi Arabia. My responsibilities encompass the entire PMO lifecycle, including setup, seamless operation, and efficient management. I have played a pivotal role in establishing robust PMO Frameworks, meticulously crafted Processes, and user-friendly Templates. To enhance accessibility and productivity, I spearheaded the creation of Web Kits, which have proven invaluable in streamlining all PMO-related outcomes.My portfolio includes the successful management of a myriad of high-impact programs and projects. Noteworthy achievements include the establishment of a PMO for the Saudi Ministry of Interior (MOI), the implementation of an Enterprise Architecture framework for Saudi MOI/National Information Center (NIC), the deployment of RFID technology for King Fahad Medical City (KFMC), the introduction of Smart Cards for King Saud University (KSU), the execution of an Enterprise Content Management (ECM) solution for Tadawul, and consultancy services for the Ministry of Interior (MOI) related to Driving License initiatives, among other ventures. My journey in the realm of Management Consulting has been marked by a relentless commitment to delivering excellence and driving transformative outcomes for my clients and organizations alike. Show less

ECM SME and PMO Support – [Area: MANAGEMENT CONSULTING]In the role of ECM (Enterprise Content Management) Subject Matter Expert (SME) within the sphere of management consulting, I played a pivotal position at AlRajhi Bank, overseeing the strategic direction and management of the IBM ECM Solution while providing instrumental support to the bank's IT Project Management Office (PMO).At the helm of AlRajhi Bank's IBM ECM Solution, my responsibilities encompassed steering the… Show more ECM SME and PMO Support – [Area: MANAGEMENT CONSULTING]In the role of ECM (Enterprise Content Management) Subject Matter Expert (SME) within the sphere of management consulting, I played a pivotal position at AlRajhi Bank, overseeing the strategic direction and management of the IBM ECM Solution while providing instrumental support to the bank's IT Project Management Office (PMO).At the helm of AlRajhi Bank's IBM ECM Solution, my responsibilities encompassed steering the implementation, optimization, and evolution of this cutting-edge platform. I spearheaded a team dedicated to ensuring the seamless integration of ECM solutions within the bank's infrastructure, aligning them meticulously with organizational objectives. I crafted tailored strategies for leveraging ECM technologies to enhance content management, workflow efficiency, and information governance, thereby fortifying the bank's ability to manage and harness its extensive data repositories effectively.Simultaneously, I provided crucial support and guidance to AlRajhi Bank's IT PMO, collaborating closely with cross-functional teams to align IT projects with the bank's overarching strategic vision. My role involved contributing strategic insights and expertise in ECM technologies to streamline project lifecycles, optimize resource allocation, and ensure project portfolios were in sync with the bank's objectives and industry best practices.Furthermore, I orchestrated change management initiatives, fostering a culture of adoption and proficiency in utilizing ECM tools among teams and stakeholders. I played a pivotal role in designing and executing comprehensive training programs, empowering staff to leverage the full spectrum of capabilities offered by the ECM platform to drive operational excellence and informed decision-making. Show less

ECM Program Manager – [Area: BUSINESS & TECHNOLOGY CONSULTING ]As the ECM (Enterprise Content Management) Program Manager in the domain of business and technology consulting, I held a pivotal role at STC, overseeing a substantial and intricate ECM initiative. My responsibilities encompassed the comprehensive management of a large-scale ECM Program, particularly focusing on extensive archiving-related endeavors, spanning software, hardware, backlog implementations, and the orchestration of… Show more ECM Program Manager – [Area: BUSINESS & TECHNOLOGY CONSULTING ]As the ECM (Enterprise Content Management) Program Manager in the domain of business and technology consulting, I held a pivotal role at STC, overseeing a substantial and intricate ECM initiative. My responsibilities encompassed the comprehensive management of a large-scale ECM Program, particularly focusing on extensive archiving-related endeavors, spanning software, hardware, backlog implementations, and the orchestration of multiple subcontractors and vendors.My primary focus revolved around the strategic oversight and execution of a sizeable ECM Program at STC, ensuring that it aligned seamlessly with the company's objectives and technological roadmap. This involved spearheading initiatives related to archiving and content management, which ranged from conceptualization to execution, encompassing software selection, hardware deployment, and backlog implementations.Managing a multi-faceted ecosystem of subcontractors and vendors, I orchestrated a harmonious collaboration among diverse stakeholders. This entailed meticulous coordination, negotiation, and oversight of these external entities to ensure cohesive and efficient project delivery. By establishing robust communication channels and fostering strong partnerships, I ensured that all contributors were aligned with the overarching project objectives and timelines.Additionally, my role demanded a keen eye for detail in overseeing the implementation of software solutions, hardware integration, and backlog management. I orchestrated these elements in a cohesive manner, leveraging my expertise in ECM technologies and best practices to optimize the archiving process and enhance information governance within STC. Show less

EBLA's QATAR Programs/Projects Manager– [Area: BUSINESS & TECHNOLOGY CONSULTING]As EBLA's Qatar Programs/Projects Manager within the realm of business and technology consulting, I held a pivotal position overseeing the entirety of EBLA's diverse portfolio in Qatar. My role was multifaceted, encompassing the comprehensive management and execution of numerous high-profile programs and projects for prominent entities such as Qatar Petroleum, Kahramaa, Public Prosecution, Ministry of Interior… Show more EBLA's QATAR Programs/Projects Manager– [Area: BUSINESS & TECHNOLOGY CONSULTING]As EBLA's Qatar Programs/Projects Manager within the realm of business and technology consulting, I held a pivotal position overseeing the entirety of EBLA's diverse portfolio in Qatar. My role was multifaceted, encompassing the comprehensive management and execution of numerous high-profile programs and projects for prominent entities such as Qatar Petroleum, Kahramaa, Public Prosecution, Ministry of Interior, and other key stakeholders. My responsibilities were extensive and diverse, requiring adept management skills to navigate the complexities of each project. I orchestrated the strategic planning, execution, and delivery of initiatives across various sectors, ensuring alignment with the specific needs and objectives of each client entity. This involved overseeing project scopes, timelines, resource allocation, and stakeholder engagement, all while maintaining a keen focus on quality assurance and adherence to industry standards. Balancing the intricate demands of multiple high-stakes projects, I facilitated seamless communication between internal teams, external partners, and client stakeholders to drive successful project outcomes.Moreover, my role as the Programs/Projects Manager demanded a holistic approach to project management, where I applied a blend of business acumen and technological expertise to address diverse challenges across Qatar's landscape. By leveraging EBLA's resources and harnessing innovative solutions, I navigated through the intricacies of each project, ensuring their successful execution and delivering tangible value to EBLA's esteemed clientele in Qatar's dynamic business environment. Show less

Senior Programs/Projects Manager – [Area: BUSINESS & TECHNOLOGY CONSULTING]As the Senior Programs/Projects Manager in the realm of business and technology consulting, I played a pivotal role in overseeing the entirety of projects within the Development Area, implementing a holistic approach to project management. My responsibilities encompassed managing and orchestrating a diverse array of projects, ensuring their alignment with overarching business objectives while maintaining a focus on… Show more Senior Programs/Projects Manager – [Area: BUSINESS & TECHNOLOGY CONSULTING]As the Senior Programs/Projects Manager in the realm of business and technology consulting, I played a pivotal role in overseeing the entirety of projects within the Development Area, implementing a holistic approach to project management. My responsibilities encompassed managing and orchestrating a diverse array of projects, ensuring their alignment with overarching business objectives while maintaining a focus on technical excellence. This involved meticulously defining project scopes, allocating resources, and crafting robust timelines to streamline project execution. Furthermore, I played a pivotal role in providing best practices pertaining to technical architecture, leveraging my expertise to guide teams in the optimal utilization of technological resources. I fostered an environment conducive to innovation and efficiency, ensuring that projects not only met but surpassed industry standards while delivering measurable value to the organization and its clients.Additionally, as a leader in this capacity, I provided comprehensive direction in Quality Assurance (QA), ensuring that projects adhered to rigorous quality standards throughout their lifecycles. I meticulously crafted QA strategies and frameworks, embedding them into project workflows to uphold the highest levels of quality and reliability. Collaborating closely with cross-functional teams, I facilitated a culture of continuous improvement, integrating feedback loops and performance metrics to drive iterative enhancements and optimize project outcomes. My role was pivotal in not just overseeing project deliverables but also in nurturing an environment of technical excellence, where best practices and QA direction were fundamental pillars in the successful execution and delivery of projects within the business and technology consulting domain. Show less

As a Senior Technology Consultant at Accenture specializing in Business and Technology Consulting, my role is intricately focused on leveraging Accenture's methodologies to architect and actualize technical solutions that meet the complex demands of modern enterprises. I am dedicated to ensuring that these solutions not only align with industry-leading standards but also exemplify robustness, scalability, and reliability across the enterprise spectrum.My tenure within Accenture has been… Show more As a Senior Technology Consultant at Accenture specializing in Business and Technology Consulting, my role is intricately focused on leveraging Accenture's methodologies to architect and actualize technical solutions that meet the complex demands of modern enterprises. I am dedicated to ensuring that these solutions not only align with industry-leading standards but also exemplify robustness, scalability, and reliability across the enterprise spectrum.My tenure within Accenture has been marked by diverse and impactful contributions across various technological domains. Working within the Microsoft Solutions Organization (MSO) in Australia, I played a pivotal role in architecting and implementing cutting-edge solutions that harnessed the power of Microsoft technologies to drive business transformation for clients. Additionally, my involvement in the eCommerce Solution Center in Australia and the Solution Center in Jordan provided me with rich experiences in developing solutions that catered to the evolving needs of the digital marketplace.Throughout my career, I've spearheaded and contributed significantly to transformative projects, leaving a lasting imprint on organizations. From engagements with UNB to Exchange Vision and Broker Vision, I've championed initiatives that showcase my commitment to innovation and problem-solving. Moreover, my involvement in crafting eCommerce solutions highlights my dedication to delivering future-proofed, adaptable solutions that resonate with clients' ever-evolving requirements. My endeavors underscore a steadfast commitment to driving technological innovation and delivering solutions that transcend mere functionality, aiming instead for lasting impact and organizational growth. Show less

As a Software Senior Developer, I undertook a comprehensive role centered around the analysis, design, development, and implementation of large-scale solutions within the realms of healthcare and courier services. My responsibilities were multifaceted, starting from the initial stages of requirement analysis and conceptualization, extending through the design phase, and culminating in the development and successful implementation of robust software solutions.Within the healthcare… Show more As a Software Senior Developer, I undertook a comprehensive role centered around the analysis, design, development, and implementation of large-scale solutions within the realms of healthcare and courier services. My responsibilities were multifaceted, starting from the initial stages of requirement analysis and conceptualization, extending through the design phase, and culminating in the development and successful implementation of robust software solutions.Within the healthcare domain, I played a pivotal role in architecting software solutions that addressed the complexities and nuances of the industry. This involved collaborating closely with stakeholders to deeply understand their needs, translating those requirements into comprehensive technical specifications, and designing scalable solutions tailored to enhance operational efficiency, patient care, and data security. I led the development of software solutions that streamlined logistics operations, optimized routing, and enhanced tracking capabilities. I orchestrated the creation of systems that facilitated seamless parcel tracking, real-time status updates, and efficient delivery management, ensuring a superior customer experience and operational efficiency for courier companies.Throughout these endeavors, my focus extended beyond mere development tasks. I championed an approach that emphasized scalability, reliability, and user-friendliness. By leveraging industry best practices and employing cutting-edge technologies, I ensured that the solutions not only met immediate needs but were also adaptable to future demands, fostering innovation and growth within these critical sectors. My role as a Software Senior Developer was pivotal in delivering transformative solutions that reshaped processes, improved efficiency, and facilitated superior service delivery within the healthcare and courier industries. Show less