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Hussein Jaffal Email & Phone Number

Lead, Account Security and Risk at Wealthsimple
Location: Greater Montreal Metropolitan Area, Canada, Canada 6 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Wealthsimple
Role
Lead, Account Security and Risk
Location
Greater Montreal Metropolitan Area, Canada, Canada
Company size
1606 employees

Who is Hussein Jaffal? Overview

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Quick answer

Hussein Jaffal is listed as Lead, Account Security and Risk at Wealthsimple, a company with 1606 employees, based in Greater Montreal Metropolitan Area, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Hussein Jaffal.

Hussein Jaffal previously worked as Senior Manager Tenant Service Operations at Ottawa Community Housing Corporation (Och) and Manager, Call Center Operations at Ottawa Community Housing Corporation (Och). Hussein Jaffal holds Bachelors Of Commerce, International Business from Concordia University.

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Wealthsimple

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Profile bio

About Hussein Jaffal

I am passionate about cultivating teams, fostering relationships, and coaching individuals—elements that have been central to my career spanning over 11 years. By blending pragmatic strategy with deep operational discipline and infusing a strong dose of trust and authenticity, I bring people together to collaboratively explore new possibilities. Innately inclined towards problem-solving, honed through a background in process improvement management and fraud strategy, has positioned me as a leader adept at spearheading substantial transformation initiatives. My expertise: - Guiding executives in the creation and execution of comprehensive strategic plans- Cultivating high-performance teams by steering managers and employees to surpass performance goals- Unleashing employee potential by aligning strengths with organizational needs- Skillfully managing key projects, adeptly planning and monitoring budgets and deadlines- Mitigating operational losses and risks through the optimization of business processes and management tools- Cultivating an inclusive organizational culture centered around integrity, collaboration, and excellence- Translating acquired experience seamlessly from one industry to another, maintaining a clear grasp of diverse business challenges and processes- Project Management & Process Management

Current workplace

Hussein Jaffal's current company

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Wealthsimple
Wealthsimple
Lead, Account Security and Risk
Montreal, QC, CA
Website
wealthsimple.com
Employees
1606
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Company profile
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6 roles

Hussein Jaffal work experience

A career timeline built from the work history available for this profile.

Lead, Account Security And Risk

Wealthsimple

Montreal, QC, CA

Senior Manager Tenant Service Operations

Current
Ottawa Community Housing Corporation (Och)

Ottawa, Ontario, Canada

- Strategic Leadership: Partnered with executives and senior leaders to enhance strategic alignment, leading cross-functional teams to achieve corporate performance goals.- Operational Planning: Directed operational planning processes, integrating cross-departmental collaboration to deliver high-impact projects that aligned with organizational objectives..

Aug 2021 - Present

Manager, Call Center Operations

Ottawa Community Housing Corporation (Och)

Ottawa, Ontario, Canada

- Managed the performance of 30 call center operators. - Restored customer service level to over 85% through the implementation of Employee Feedback Loop. - Implemented training and procedures resulting in improved customer satisfaction, reduced call times and increase employee efficiency. - Managed operational budget through effective staffing - Awarded.

Aug 2019 - Aug 2021

Manager, Process Manager Customer Authentication.& Fraud

Capital One

Montreal, Canada Area

- Process Leadership: Oversaw end-to-end management of fraud and customer authentication processes, ensuring systems operated as designed to prevent attacks on customer profiles and maintain operational integrity.- Fraud Prevention Optimization: Implemented a robust customer authentication framework, reducing fraud and identity theft incidents through.

Jul 2016 - Aug 2019

Manager, Fraud Detection And Mastercard Disputes

Capital One

Montreal, Canada Area

- Fraud Prevention Initiatives: Led the deployment of a robust fraud detection and customer authentication system, resulting in a 60% reduction in Account Takeover incidents.- Mastercard Dispute Management: Overhauled the dispute resolution process, achieving a 25% improvement in resolution times while maintaining compliance with Mastercard policies.- Team.

Jan 2013 - Aug 2016

Fraud Analyst

Capital One

Montreal, Canada Area

- Prompt and attentive handling of customer inquiries.- Sharp analysis of accounts: detection of suspicious activities.- Account Review for suspicious transactions.- Conducted Suspicious Activity Reporting (SAR), Transaction Monitoring and Payment pertaining to customer accounts.

Jan 2011 - Jan 2013
Team & coworkers

Colleagues at Wealthsimple

Other employees you can reach at wealthsimple.com. View company contacts for 1606 employees →

LK Liz Kopiec Liz Kopiec Colleague at WealthsimpleToronto, Ontario, Canada, Canada View → CB Chris Bain Chris Bain Colleague at WealthsimpleToronto, Ontario, Canada, Canada View → BB Ben Bruner Ben Bruner Colleague at WealthsimpleToronto, Ontario, Canada, Canada View → X( Xinyi (Sara) Li Xinyi (Sara) Li Colleague at WealthsimpleGreater Toronto Area, Canada, Canada View → SK Simran Kashyap Simran Kashyap Colleague at WealthsimpleToronto, Ontario, Canada, Canada View → AY Alexa Yiouroukis Alexa Yiouroukis Colleague at WealthsimpleCalgary, Alberta, Canada, Canada View → SP Shashanka P Shashanka P Colleague at WealthsimpleCalgary, Alberta, Canada, Canada View → EC Estelle Chettiar Estelle Chettiar Colleague at WealthsimpleNorth York, Ontario, Canada, Canada View → RP Rick Paddle Rick Paddle Colleague at WealthsimpleWasaga Beach, Ontario, Canada, Canada View → AT Anastasiya Trotsko, Cfp® Anastasiya Trotsko, Cfp® Colleague at WealthsimpleToronto, Ontario, Canada, Canada View →
4 education records

Hussein Jaffal education

Graduate Diploma, Human Resources Management/Personnel Administration, General

Mcgill University
FAQ

Frequently asked questions about Hussein Jaffal

Quick answers generated from the profile data available on this page.

What company does Hussein Jaffal work for?

Hussein Jaffal works for Wealthsimple.

What is Hussein Jaffal's role at Wealthsimple?

Hussein Jaffal is listed as Lead, Account Security and Risk at Wealthsimple.

Where is Hussein Jaffal based?

Hussein Jaffal is based in Greater Montreal Metropolitan Area, Canada, Canada while working with Wealthsimple.

What companies has Hussein Jaffal worked for?

Hussein Jaffal has worked for Wealthsimple, Ottawa Community Housing Corporation (Och), and Capital One.

Who are Hussein Jaffal's colleagues at Wealthsimple?

Hussein Jaffal's colleagues at Wealthsimple include Liz Kopiec, Chris Bain, Ben Bruner, Xinyi (Sara) Li, and Simran Kashyap.

How can I contact Hussein Jaffal?

You can use AeroLeads to view verified contact signals for Hussein Jaffal at Wealthsimple, including work email, phone, and LinkedIn data when available.

What schools did Hussein Jaffal attend?

Hussein Jaffal holds Bachelors Of Commerce, International Business from Concordia University.

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