Regional Operation Manager
CurrentIn my role as Regional Operation Manager at Zamil Air Conditioners in Saudi Arabia, I oversaw after-market operations & services in the West and South Regions. I managed various departments overseeing maintenance contract departments, Cash call/Emergency services & Commissioning services department, and Retrofit/Project execution services departments. • Led 6 areas through service managers/Incharge to ensure consistency in service delivery and customer satisfaction.• Responsible for budgeting, forecasting, estimating new projects, and maintaining contracts. • Control the financial performance and profitability to reduce the OPEX & CAPEX by 5-10 %• Identify and mitigate financial risks, including fraud, credit issues, or market fluctuations• Prepare and present detailed financial reports P&L to senior management• Increased the sales volume (Contracts) by 10-15 %• Analyze revenue streams to identify growth opportunities and underperforming areas• Train and develop location managers on financial management principles• Control the cash flow and the receivable collection within the region to ensure liquidity• Responsible for maintaining appropriate staffing levels to accommodate existing and new business needs, hiring, training, and transitioning new employees as well• Forecast regional performance and set short-term and long-term objectives• Monitor daily operations across all locations within the region• Oversee resource allocation, including personnel, budgets, and equipment• Track key performance indicators (KPIs) and ensure targets are met or exceeded• Conduct regular performance reviews with location managers• Build relationships with key clients and stakeholders• Develop, implement, and enforce regional safety protocols aligned with corporate policies• Conduct audits to confirm compliance with organizational safety policies and external requirementsMajor Clients:-# Aramco# Sabic# Maaden # SEC# MOH# MOE