Mostafa Hussein Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo Governorate, Egypt

In light of the relaunch of the loan commerce business for SMEs and new CBE's Initiative, a new role has opened up.• Lead, Manage and direct the respective five teams responsible for the relationship with credit customers, ensuring the effectiveness of performance while concurrently assessing the quality of portfolio to maximize the overall performance and take corrective action, if needed.• Deliver & communicate the segment strategy, ensure all established plans are supporting it… Show more In light of the relaunch of the loan commerce business for SMEs and new CBE's Initiative, a new role has opened up.• Lead, Manage and direct the respective five teams responsible for the relationship with credit customers, ensuring the effectiveness of performance while concurrently assessing the quality of portfolio to maximize the overall performance and take corrective action, if needed.• Deliver & communicate the segment strategy, ensure all established plans are supporting it, and provide the required synergy / harmony between credit relations teams & all stakeholders groups to ensure the Business objectives are met within high quality.• To improve corporate efficiency, it is important to: • Question the status quo and work with other entities to achieve common goals:1. Discuss, on regular basis, and follow up with stakeholders “underwriting, early warnings, credit Admin, corporate loans & operations” that all quality measurement and superior services are provided to the customers and take corrective actions, if needed.2. Work in tandem with segments, products & prospecting teams to develop more unified / integrated service proposition and routinely re-shaping / refine the recently implemented programs, credit policy & SOPs.• Participating in training and induction of newly hired / graduated credit relationship managers from SME’s Academy.• Developing Key Risk indicators for borrowing business for 2021, 22 & 23. Show less

Giza, Al Jizah, Egypt

Challenges, Opportunities & Success Factors: Staffing shortages (23% of RMs and 50% of DHs) and establishing the distribution of RMs in the newly formed Growth Segment, which is designed to service firms with STOs of less than $50 million, were the two biggest challenges. the following are the success factors:I. Developing a manpower reorganization throughout the managed regions, with rapid recruitment of skilled calibrators, resulting in a 15 percent decrease in headcount and a… Show more Challenges, Opportunities & Success Factors: Staffing shortages (23% of RMs and 50% of DHs) and establishing the distribution of RMs in the newly formed Growth Segment, which is designed to service firms with STOs of less than $50 million, were the two biggest challenges. the following are the success factors:I. Developing a manpower reorganization throughout the managed regions, with rapid recruitment of skilled calibrators, resulting in a 15 percent decrease in headcount and a 17 percent increase in productivity/efficiency of HC. II. Establishing a distribution plan and hiring the necessary managers and workers for this expanding market sector – Growth Segment.III. Preferential pricing is being formalized to be more mechanized to help with new commitments and renewals.IV. Developing critical risk indicators for the cash management industry.while my responsibilities were : • Drive & lead the respectable teams who are responsible for the relationship with strategic non borrowing large companies over the distributions network to ensure the performance management cycle is effectively in placed, beginning with the setting of objectives and KPIs for individuals and staff developing, coaching, career development, concluding with the delivery of formal and informal feedback on regular basis.• Communicate the segment strategy and ensure the set plans, services & sales activities are serving it to the required quality by utilizing synergy / harmony between Business Banking client advisors, Branches Network, SME’s District Heads & all related stakeholders to retain & expand the current portfolios in order to ensure a smooth workflow.• Ensure that team leaders are effectively managing staff turnover and implementing appropriate transition plans in timely manner to prevent any customers’ dissatisfaction. Show less

Giza, Al Jizah, Egypt

In order to take advantage of the market potential in a sector that has not been thoroughly explored up to this point, the organization had established a brand-new position specifically for this purpose.Challenges, Opportunities & Success Factors :The first difficulty was in leading and managing 18 team members throughout the network who all reported to the same management line. The secondary difficulty was in significantly increasing benchmarks across the year's targets. here… Show more In order to take advantage of the market potential in a sector that has not been thoroughly explored up to this point, the organization had established a brand-new position specifically for this purpose.Challenges, Opportunities & Success Factors :The first difficulty was in leading and managing 18 team members throughout the network who all reported to the same management line. The secondary difficulty was in significantly increasing benchmarks across the year's targets. here are the success factors:I. Raise yearly productivity per employee by more than 200% YOY in terms of portfolio incremental growth and profitability.II. Carry out the network-wide implementation of the group's bound portfolio management procedure.III. To promote the most amazing common advantages, reword the interaction with stakeholder "Branches network, etc."While my responsibilities were as follow : • Drive & lead the respectable teams who are responsible for the relationship with strategic non borrowing large companies over the distributions network to ensure the performance management cycle is effectively in placed, beginning with the setting of objectives and KPIs for individuals and staff developing, coaching, career development, concluding with the delivery of formal and informal feedback on regular basis.• Communicate the segment strategy and ensure the set plans, services & sales activities are serving it to the required quality by utilizing synergy / harmony between Business Banking client advisors, Branches Network, SME’s District Heads & all related stakeholders to retain & expand the current portfolios in order to ensure a smooth workflow.• Ensure that team leaders are effectively managing staff turnover and implementing appropriate transition plans in timely manner to prevent any customers’ dissatisfaction. Show less

Qesm Heliopolis, Cairo, Egypt

Challenges & Success Factors, SME’s District Head:Major accomplishments included making my debut as a district head and launching an official commercial loan service for small and medium-sized enterprises (SMEs); this was also my first managerial position.I. Win the contest over the network for unsecured lending.II. Highest productivity / HC. III. Lowest NPL ratio.While my responsibilities were : • Manage the daily operations of assigned district through… Show more Challenges & Success Factors, SME’s District Head:Major accomplishments included making my debut as a district head and launching an official commercial loan service for small and medium-sized enterprises (SMEs); this was also my first managerial position.I. Win the contest over the network for unsecured lending.II. Highest productivity / HC. III. Lowest NPL ratio.While my responsibilities were : • Manage the daily operations of assigned district through overseeing the running of multiple branches & RMs within a geographic range by directing the district towards achieving the targets, goals, objectives, with the set procedures and enhancing quality of service to maximize Business Baking’s Sales and profitability.• Train, Evaluate & appraise new Relationship Managers recently joint & located at Heliopolis Area.• Enssure and review for the quality of asset & trade portfolio. Show less

Cairo, Egypt

Cairo, Egypt

Cairo, Egypt

Master Of Business Administration - Mba

Bachelor'S Degree, Accounting, Good

B.A., Accounting, Faculty of Commerce, Cairo University (2005).