Hussien Zayed
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Hussien Zayed Email & Phone Number

Customer Service Team Lead at Al Zahra Pvt. Hospital Dubai at Al Zahra Pvt. Hospital Dubai
Location: Dubai, United Arab Emirates 8 work roles 1 school
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Role
Customer Service Team Lead at Al Zahra Pvt. Hospital Dubai
Location
Dubai, United Arab Emirates
Company size

Who is Hussien Zayed? Overview

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Quick answer

Hussien Zayed is listed as Customer Service Team Lead at Al Zahra Pvt. Hospital Dubai at Al Zahra Pvt. Hospital Dubai, a with 705 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Hussien Zayed.

Hussien Zayed previously worked as Customer Service Team Lead at Al Zahra Pvt. Hospital Dubai and Emergency team leader at Dr Sulaiman Al-Habib Hospital Dubai. Hussien Zayed holds Bachelor Of Science, Alexandria University, Chemistry, 2.38 from Alexandria University.

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Al Zahra Pvt. Hospital Dubai

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Profile bio

About Hussien Zayed

Experienced customer service executive with a demonstrated history of working in hospital& healthcare industrySkilled in administration,training,customer serviceStrong support professional with a bachelor’s degree in chemistr ‘’faculty of science’’ alexandria university ,egypt

Listed skills include Good Surfing Skills On The Internet, Leadership Skills As Developed In My Previous Job, Basic Knowledge Of Fortran And Matlab Programming Language, Have A Good Experience In Customer Service Skills, and 8 others.

Current workplace

Hussien Zayed's current company

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Al Zahra Pvt. Hospital Dubai
Al Zahra Pvt. Hospital Dubai
Customer Service Team Lead at Al Zahra Pvt. Hospital Dubai
dubai, united arab emirates
Website
Employees
705
AeroLeads page
8 roles

Hussien Zayed work experience

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Customer Service Team Lead

Current

Dubai, United Arab Emirates

Put the proper duty roster as per duty work force and timing.Receive patient’s complaints, resolve problems & Technical issues. Prepare and submit performance reports.Organize workflow and ensure that employees understand their duties.Provide mandatory training for new employees.Handling public relation responsibilities and VIP patients

Jan 2022 - Present

Emergency Team Leader

Dubai, United Arab Emirates

Put the proper duty roster as per duty work force and timing.Receive patient’s complaints, resolve problems & Technical issues. Prepare and submit performance reports.Organize workflow and ensure that employees understand their duties.Provide mandatory training for new employees.Handling public relation responsibilities and VIP patients

Mar 2021 - Jan 2022

Health Service Coordinator & Admission Officer

Dubai, United Arab Emirates

Assisting patients in file registration along with the insurance cards and entering it through the system.Preparing insurance claim manually & online forms with the insurance card copy for the doctor.Pre- admits patients bye receiving booking from physician and during night time from emergency doctors.Provider patients with information by explaining hospital admission policies,time of admission,room selection,paymentAnswering all phone calls internally from staff & externally from patients responding to their queries.Booking appointments for patients for the following departments ( OPD's, Radiology, Physiotherapy )Translating English to Arabic & Vice versa to patients and medical staff.Handling billing services.Administrative support to other departments ( Marketing, Accounts & PRO )Multitasking in Front Desk (Photocopying, scanning, ordering office supplies, etc..)Reporting to customer care supervisor to all issues related to insurance & patients.

Feb 2020 - Mar 2021

Customer Service Executive

Dubai, United Arab Emirates

Assisting patients in file registration along with the insurance cards and entering it through the HIS system.Preparing insurance claim manually & online forms with the insurance card copy for the doctor.Answering all phone calls internally from staff & externally from patients responding to their queries.Booking appointments for patients for the following departments ( OPD's, Radiology, Physiotherapy )Translating English to Arabic & Vice versa to patients and medical staff.Handling billing services.Administrative support to other departments ( Marketing, Accounts & PRO )Multitasking in Front Desk (Photocopying, scanning, ordering office supplies, etc..)Reporting to customer care supervisor to all issues related to insurance & patients.

Apr 2017 - Feb 2020

Chemist Officer

Cairo Governorate, Egypt

-Carry out chemical analysis for Raw material &Finish Goods . (Acid value , Amine value , PH ,Active matter content , etc).-Carry out physical analysis fo Finish Goods .(Viscosity , Density , Color , Solid content ) . - Handal instruments (GC- Head space , GC -Auto sampler , APHA Nessler, PH meter , and Lovibond tintometer , ets ) and do thier frequent calibration . -Ensure hazardous chemicals are handled and stored safely .- Perform investigations into analytical and chemistry - related problems arising .- Coordinate the training of Laboratory personnel in new or modified analytical methods on the shift .-Complete all paperwork related to the analysis .- Perform periodic calibration of Laboratory equipments .- provide support to the Laboratory manager .-

Jun 2015 - Oct 2016

Chemist In Raw Material Laboratory

Alexandria Governorate, Egypt

-Carry out chemical analysis for Raw material &Finish Goods . (Acid value , Amine value , PH ,Active matter content , etc).-Carry out physical analysis fo Finish Goods .(Viscosity , Density , Color , Solid content ) . - Handal instruments (GC- Head space , GC -Auto sampler , APHA Nessler, PH meter , and Lovibond tintometer , ets ) and do thier frequent calibration . -Ensure hazardous chemicals are handled and stored safely .- Perform investigations into analytical and chemistry - related problems arising .- Coordinate the training of Laboratory personnel in new or modified analytical methods on the shift .-Complete all paperwork related to the analysis .- Perform periodic calibration of Laboratory equipments .- provide support to the Laboratory manager .

Oct 2013 - Apr 2014

Sales

Smart Marketing Solution

Alexandria

Jan 2011 - Feb 2013
Team & coworkers

Colleagues at Al Zahra Pvt. Hospital Dubai

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1 education record

Hussien Zayed education

FAQ

Frequently asked questions about Hussien Zayed

Quick answers generated from the profile data available on this page.

What company does Hussien Zayed work for?

Hussien Zayed works for Al Zahra Pvt. Hospital Dubai.

What is Hussien Zayed's role at Al Zahra Pvt. Hospital Dubai?

Hussien Zayed is listed as Customer Service Team Lead at Al Zahra Pvt. Hospital Dubai at Al Zahra Pvt. Hospital Dubai.

Where is Hussien Zayed based?

Hussien Zayed is based in Dubai, United Arab Emirates while working with Al Zahra Pvt. Hospital Dubai.

What companies has Hussien Zayed worked for?

Hussien Zayed has worked for Al Zahra Pvt. Hospital Dubai, Dr Sulaiman Al-Habib Hospital Dubai, Nmc Healthcare, Egyptian Armed Forces, and El Fath Co. For Pharmaceutical And Cosmetics Industries(Fipco).

Who are Hussien Zayed's colleagues at Al Zahra Pvt. Hospital Dubai?

Hussien Zayed's colleagues at Al Zahra Pvt. Hospital Dubai include Dr. Hosameldin Ibrahim, Emad Kotb, Mohammed Halim, Fahad Khan, and Sandro Kvach.

How can I contact Hussien Zayed?

You can use AeroLeads to view verified contact signals for Hussien Zayed at Al Zahra Pvt. Hospital Dubai, including work email, phone, and LinkedIn data when available.

What schools did Hussien Zayed attend?

Hussien Zayed holds Bachelor Of Science, Alexandria University, Chemistry, 2.38 from Alexandria University.

What skills is Hussien Zayed known for?

Hussien Zayed is listed with skills including Good Surfing Skills On The Internet, Leadership Skills As Developed In My Previous Job, Basic Knowledge Of Fortran And Matlab Programming Language, Have A Good Experience In Customer Service Skills, Good Knowledge In Computer Software, Ability To Fast Learning And Work Under Pressure, Hardware And Networks, and Very Good User Of Ms Office.

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