Robert Hutson Email & Phone Number

Finland

• Development of the global training strategy, courses & processes
• Training & Certification Partner development
• Management & coordination of the global training team

Espoo, Uusimaa, Finland

• Development of the Commissioning Partner evaluation & assessment program.
• Development of the Training & Certification Partner program.
• Development of the Online self-study courses.
• Technical training on wireless control hardware, software & solutions.
• Technical support for large-scale projects, global customers, partners & the sales organisation.

Helsinki Area, Finland

• New product & solution specification, development project follow-up & product launch co-ordination.
• Appraisal & evaluation of new product & solution ideas & improvements.
• Assessment of the market & competitors.
• Technical support of customers, re-sellers & the sales organization.

Pietarsaari, Finland

• Product life-cycle management.
• Managing worldwide technical support, service, application & product training.
• Technical interface between sales & research & development.
• Generating application solutions fulfilling & supporting customer project requirements.

Vantaa, Finland

• Consultant assisting a Finnish lighting start-up company.
• Research & planning of innovative service offerings.
• Active investigation of opportunities within the lighting & service industries.

Karkkila, Finland

• Management responsibility for the R&D new product testing laboratory.
• Developed & improved usability, environmental, long term, system & sensor test processes & facilities.
• Planned & supervised 3rd party test cooperation projects with international partners.

Karkkila, Finland

• Managed the lighting electronics laboratory, test teams, projects & international approvals.
• Developed operations to IEC/EN17025 & gained SMT (Supervised Manufacturer's Testing) approval.

Karkkila, Finland

• Research & development of pre- & after-sales best practices, policies & services.
• Management & support of the global technical support & service organisation.
• Chairman of four BestServ research groups defining best practices in service operations & processes.

Karkkila, Finland

• Managed a global technical support team of engineers & technicians.
• Specified & project managed the transition of the organisation to a software based claim process.

Karkkila, Finland

• Member of the support team providing global technical backup for subsidiaries, agents & customers..

Dartford, United Kingdom

• Technical pre- & after-sales support for UK & Ireland customers by phone, e-mail or on-site.

Dartford, United Kingdom

• Electronic & mechanical repair, commissioning & field service of lighting & audio visual equipment.

• Assisting in development projects.