Duc Nguyen Email & Phone Number

Hai Phong City, Vietnam

* IT Executive - Hasbro Vietnam office construction project - Oversaw IT responsibilities in the construction project, including monitoring overall progress and coordinating with stakeholders. - Ensured quality construction, system acceptance, and efficient operation of the IT/VC infrastructure. - Managed procurement and allocation of equipment and materials for the project. - Support to monitor & manage the entire office's physical security system.* IT System Administrator - Responsible for IT infrastructure at Hasbro Vietnam, including equipment supply, planning, inventory, and maintenance. - Ensure Network, Server, Video Conferencing, and Security systems operate efficiently. - Make budget plans for IT asset procurement/replacement.* Client Services Analyst - Collaborate with the regional APAC office to provide ideal services, resolve user requests, and implement specialized IT solutions upon request. - Accurately record and maintain the software/hardware inventory. - Conduct user training for onboarding. - Analyze, provide, and deploy solutions when users have special IT needs (Event hosting, etc...)

Hai Phong, Vietnam

- Ensuring the smooth provision of IT services to users.- Follow up / responsible for implementing & managing the progress of IT projects.- Research / test / implement new systems / features with the aim of improving / optimizing / reducing workflow / paperless.- Maintain IT information security policies according to ISO 27001.- Manage network / server / security monitoring systems.- Manage and track IT assets.- Receive, distribute and handle support requests from users.- Periodic work report by projects / daily work.