I am a part time on-call editor for KSL Sports. I shoot, write and edit sport highlights for KSL Sportsbeat.

Processes new orders, responds to questions, resolves issues or forwards to appropriate personnel in a timely manner to ensure patient, referral, and employee satisfactionProvides product/service information by answering questions, offering assistanceEnhances organization reputation by accepting ownership of duties and promoting a caring and supportive environment consistent with our mission Works extensively with eIntake proprietary systemMaintains accuracy and quality control throughout patient contact and data inputProvides thorough review and Quality Assurance for medical necessity and documentation requirements of payors and regulatory bodies Provides education to referral sources, patients and employees on qualifications for service and 3rd party billing Builds relationships with locations, patients and referral sourcesConducts insurance verification and eligibility for services/productsObtains authorization and qualification documentationCollects co-pays and deductible amountsProcesses work orders to field locations and coordinates timely fulfillment of products and services orderedConducts patient satisfaction calls and acts as patient advocate to resolve questions or concerns Develops, maintains and constantly improves working knowledge of products, services, rules, regulations and payor requirementsBrings ideas for process or efficiency improvements to supervisorMaintains accuracy and quality control throughout patient contact and inputs accuratelyCommunicates with patients and referral sources both verbally and in writing to ensure questions and concerns are processed in a timely mannerEffectively communicates with location employees

I manage test products for TopTenReviews.com. Responsibilities include: working with manufacturers to receive and test sample products, setting up testing procedures and testing practices, working with writers and reviewers to get testing areas and testing supplies.

Put guests at ease, while dealing with large crowds.As a lead manager, consistently maintained my composure in a high stress environment to ensure positive guest experience and an enjoyable work environment for my employees.

Gained client trust by consistently meeting and exceeding customer expectations. Maintained a Reputation for having an excellent sales track record.Consistently high on meeting sales marks set by supervisors.

Customer service, sales, cashier, stocking, cleaning, returns and exchanges, .com pick-ups, computer usage, Point of sales system usage.

Accompanied reporters to news sites. Developed 30 second readers for 5 o’clock newscast. Wrote articles for the ABC 4 News website. Spent some time in the ABC 4 Sports department where I collected footage and edited sound bites for stories.

College Sports Website: www.thepalestra.com.; Wrote, shot, and edited approximately three sports stories for ThePalestra.com weekly. Covered the 2007 Rose Bowl College Football game, the 2007 Rose Parade, and the 2007 Holiday Bowl

Wrote, shot, and edited approximately three stories per week for broadcast on Aggie Television.