Accomplished agile business change project / programme manager (PMI PMP, Prince2-Agile, APMG Change Management), MBA, French graduate, & customer advocate, with a track record of delivering high-value, complex transformational projects in Aviation, Utilities, Public Sector, Waste / Envt, Finance, requiring close budgetary management and the provision of detailed risk assessment. My background spans commercial, product devt, customer service, marketing, operational & IT departments, in matrix-teams of SME’s, managing internal & external, supplier-based resource, delivering integrated transformation across people, technology and process dimensions SKILLS• Project lifecycle & governance: I drive complex and fluid projects, end-to-end, to successful conclusion, identifying and mitigating risks, within time, customer quality and budgetary constraints. I clarify areas of ambiguity with appropriate stakeholders to drive timely business decisions• Benefits realisation: I translate business plans/strategic approaches into project deliverables, realizing value in return on investment through lean business process design and customer experience transformation. • Change management: I guide colleagues through the change cycle; developing benefits from the vision, mapping the stakeholder terrain, engaging champions, analysing change impacts, agreeing change actions and training needs, assessing readiness • Stakeholder management & communication: I manage key stakeholders’ expectations, build relationships and work across departments, up to C-level, helping achieve enduring change and sustainable benefits. I communicate ideas and information confidently, influencing decisions and negotiating outcomes across directorates.• Waterfall & Agile DSDM project management: tailored to business need, shaping and leading the full process from end-to-end, or taking over mid-stream in a fluid, business environment• Microsoft 365, G-Suite, Project Pro, Smartsheets, Gantter, Trello, SQL, Visio, “C”• 075000 35000 / huwthomas29@yahoo.co.uk