Huy Nguyen

Huy Nguyen Email and Phone Number

Ho Chi Minh City, Vietnam
Huy Nguyen's Location
Ho Chi Minh City, Vietnam, Viet Nam
About Huy Nguyen

I am a Product Manager with 8+ years of work experience. My products have reached millions of regular users.My working principles are creativity, pragmatism and pefectionism. Skipping unnecessary steps in the process to make the best products which are reliable, safe and easy to use.

Huy Nguyen's Current Company Details
CÔNG TY CỔ PHẦN THƯƠNG MẠI BÁCH HÓA XANH

Công Ty Cổ Phần Thương Mại Bách Hóa Xanh

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Head of Product
Ho Chi Minh City, Vietnam
Employees:
2412
Huy Nguyen Work Experience Details
  • Công Ty Cổ Phần Thương Mại Bách Hóa Xanh
    Head Of Product
    Công Ty Cổ Phần Thương Mại Bách Hóa Xanh
    Ho Chi Minh City, Vietnam
  • Công Ty Cp Thế Giới Di Động
    Product Lead
    Công Ty Cp Thế Giới Di Động Jan 2020 - Present
    Ho Chi Minh City, Vietnam
    eCommerce Platform setup: - Website and Mobile App about 2M daily visitors, equivalent to 10 offline stores revenue.- Loyalty program achievement: 60%-70% of customer returns.- Successful call for 2 Billions VND investment from brands for games and promotion campaigns.- Integration of popular payment methods: Cards, Momo, ZaloPay, Apple Pay, transfer via Napas…to enhance customer payment experience.eCommerce Operation setup:- Processes for customer services, product return policy, and after-sales services, resulting in >90% of customer satisfaction.- Fulfillment methods: in-house, drop shipping, FBM…- Last-mile delivery shipment, and rotation of goods: late delivery <1%.- Smooth rotation of 20.000 SKUs in the system from product arrival to customer purchase.- Mobile App Delivery with >500 collaborators for last mile delivery.- Partnership with Grab, and Ahamove for express delivery.Consulting Services initiatives: - A 10-year warranty policy refreshment, reducing 20% operating costs.- Flexible warranty framework build-up for TheGioiDong and DienmayXANH for further business development.- Field Service Management system with >2,000 collaborators.- Packaging ERP for Oversea markets expansion purposes.
  • Công Ty Cp Thế Giới Di Động
    Head Of Business Analyst
    Công Ty Cp Thế Giới Di Động Jan 2020 - Present
    - Lead and grow a team Business Analysts.- Responsible for the operational processes of BachhoaXANH.com.- Receive direct requests from CTO and CEO, assess current system's feasibility, analyze processes, coordinate with technical team to set up plan, and implement business efficiency.- Generate operational data analysis and work with internal stakeholders for business implementation strategies.
  • Công Ty Cp Thế Giới Di Động
    Product Manager
    Công Ty Cp Thế Giới Di Động Jan 2017 - Jan 2020
    Ho Chi Minh
    BachhoaXANH.com- Built an eCommerce website different from existing websites in the company.- Analysed user feedbacks from GA/CrazyEgg/AB Testing/Call center... to improve UI/UX of website, increase conversion rate. Increase traffic x3 in 1 year and eCommerce conversion rate 3-5%.- Developed processes for product returns, refunds, and after-sales services.- Built a team from 4 members to 20 members to operate: UI/UX, content, promotions and after-sales services.
  • Báo Thanh Niên
    Product Manager
    Báo Thanh Niên Aug 2014 - Dec 2016
    Ho Chi Minh
    - Accountable for the development, operation, and management of thanhnien.vn website. Pioneered the establishment of a CMS in journalism and media.- Represented Thanh Nien in partnering with Facebook for media-centric feature experimentation, like news censorship and fake news prevention.- Proposed to the Editor-in-Chief strategies to increase the number of online audiences.Newspaper Website, Mobile App:- Built-up the thanhnien.vn website and sub-sites, with over 1M daily visitors.#2 popular newspapers in Vietnam.CMS:- Write an article. Spelling and grammar errors identification in the editing process.- Over 100 editors and more than 200 journalists work at the same time.- Authorization and security measures.- The achievement of articles analysis.- Social networking interaction platforms.- Being Facebook's first newspaper platform with Instant Article function.
  • Sense Art
    User Experience Designer
    Sense Art Aug 2012 - Aug 2014
    Ho Chi Minh
    UI and UX Designer:- Interactive App.- Mobile App and Website.

Huy Nguyen Education Details

Frequently Asked Questions about Huy Nguyen

What company does Huy Nguyen work for?

Huy Nguyen works for Công Ty Cổ Phần Thương Mại Bách Hóa Xanh

What is Huy Nguyen's role at the current company?

Huy Nguyen's current role is Head of Product.

What schools did Huy Nguyen attend?

Huy Nguyen attended Vnuhcm - University Of Science.

Who are Huy Nguyen's colleagues?

Huy Nguyen's colleagues are Stupidtyx Xu, Duy Trần, Tri Dong, Kim Khanh, Hai Hong, Nghia Nguyen Tran Tien, Quan Khanh.

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