It Support Analyst Treasury Transition Specialist
CurrentTechnical support of systems and procedures with in treasury solutionsConducting client outreach and support for migrations and/or changes impacting use of treasury products Diagnosing and resolving user issues, providing user training via meetings, outbound calls or group sessions. Converting clients onto the new digital platformsDocumenting system issues, providing resolutions and escalations to team leadership.Maintaining through notes and database on clients, contacts and relationships.