• Operations Management: Overseeing day-to-day activities to ensure efficient functioning of CCTV & networking services, POS software installations, and maintenance.• Client Relations: Building and maintaining strong client relationships, understanding their needs, and delivering exceptional customer service.• Team Management: Supervising and leading teams of technicians, developers, and staff, fostering a positive work environment and encouraging professional growth.• Financial Management: Developing and managing budgets, tracking expenses, and ensuring profitability.• Business Development: Identifying potential clients, business opportunities, and strategic partnerships to drive sales and expand the customer base.• Business Planning and Strategy: Developing comprehensive business plans and strategies for short-term and long-term growth.• Execution of Business Plans: Implementing devised business plans and strategies, monitoring progress, and making necessary adjustments• Market Research: Staying updated with industry trends, competitors, and customer demands to make informed business decisions • Legal and Regulatory Compliance: Handling matters related to inspections, permits, tenancy contracts, and visa applications for the company and sister concerns.• Risk Management: Identifying and addressing potential risks and challenges to ensure smooth operations and reputation management.• Reporting and Analysis: Generating regular reports on performance, analysing key metrics, and providing valuable insights.• Stakeholder Management: Engaging with clients, partners, and suppliers to foster positive relationships and mutual growth.• Continuous Improvement: Identifying areas for process improvement, enhancing productivity, and maximizing customer satisfaction• Monitor performance and optimize profitability: Establish retail-specific KPIs, track performance metrics, and make data-driven adjustments to maximize profitability across channels.

• Assist director in dealing and handling official business and government issues.• Assist director to find overseas suppliers, finalizing the deal and importing of goods• Before submitting agreements to the director, responsible to make sure all contracts and terms with manufacturers, suppliers and landlords are complete• Keep schedule of meetings, visits on the other outlets and to do list for the director• Checking and reconciling account books for the other franchises if needed. • Assist restaurant manager in search of new wholesale food suppliers and negotiate prices• Calculate future needs in kitchenware and equipment and place orders, as needed• Keep detailed records of daily, weekly and monthly costs and revenues• Manage and store vendors contracts and invoices• Process payroll for all restaurant staff• Manage and update social media handles• Design and create graphic media for promotions on TTL & BTL platforms• Responsible to hire credible staff for the restaurant• Arrange proper onboarding for new employees (scheduling trainings and ordering uniforms)• Monitor compliance with safety and hygiene regulations

• Analyzed consumer usage patterns to identify trends and target key demographics.• Build and maintain professional network.• Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.• Monitored customer buying trends, marks condition and competitor action to adjust strategies and achieve sales goal.• Monitored and keep updated with production situation to handle client’s needs.• Actively seeking out new sales opportunities through cold calling, networking.• Provide R&D to showcase benefits to company and to retain customers.

• Analyze and give technical support regarding their desired requirement.• Conduct market research to identify selling possibilities and evaluate customer needs.• Create frequent reviews and reports with sales and financial data.• Gather feedback from customers or prospects and share with internal teams.• Responsible to achieve sales targets.• Responsible for account receivable.

• Maintaining the office calendar• Conducting interviews and filtering candidates for open positions• Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed• Collect and register all technical documents such as drawings and blueprints in the company’s system• Controlling company and project documentation• Storing and retrieving electronic and hard copy documents on behalf of clients and industry professionals• Ensure documents are shared at key times to facilitate timely project completion• Working with office equipment vendors to purchase and maintain office equipment such as printers and fax machines.

• Manage and to maintain customer ledger / Account Receivable • Responsibility to manage day to day transaction.• Responsibility to manage and keep track of petty cash. • Verifying bank deposit slips.

• Build and maintain professional network.• Meet with potential clients to determine their needs.• Responsible to maintain healthy relation with customers.• Responsible to meet given sales target.