Professional with experience in administrative area, operations and proceses. Excelent interpersonal relationships, analytical and problem solving skills.Responsible and entrepreneur citizen, interested in the sustainable use of resources, leadership and project management, trying to always be an agent of change, in all aspects.
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Plans And ControlsGbmGuatemala -
Plans & ControlsGbm Jun 2024 - PresentGuatemala -
Renewal Sales RepresentativeGbm Jun 2023 - May 2024Guatemala- Manejar relación con Partners/fabricantes para garantizar el cumplimiento del programa de renovación de licenciamiento.- Confección de propuestas de renovación y servicios, que satisfagan los requerimientos de negocios.- Garantizar el cumplimiento de renocavión de licencias y servicios de los clientes, revisando los alcances del servicio, los KPI´s y formas de pago.- Controlar el backlog de renovaciones y su forecast, así como los reportes del avance de renovaciones y licencias. -
Customer SuccessGbm Jul 2022 - Jun 2023Guatemala, Guatemala, Guatemala- Gestión y seguimiento administrativo a los contratos, necesidades y requerimientos de los clientes.- Creación de reportes mensuales sobre servicios e incidentes de clientes.- Coordinar y ejecutar la logística de servicios impartidos a clientes.- Seguimiento y administración operativa del servicio CSP correspondiente a contratos regionales. -
Fixed Asset AnalystLatex Casa May 2021 - Feb 2022Guateala- Manage the creation, income and coding of the Corporate Assets database.- Financial analysis of assets, movements and possible improvements within the plant.- Administration and inventory management.- Organization and methods assistant. Support in processes, logistics and entry of customers, goods and orders on the SAP Business One platform. -
Operations AssistantCorona May 2019 - Oct 2019Guatemala- Project management focused on increasing productivity and reducing costs (Lean Six Sigma Philosophy).- Preparation of operating manuals for different areas of the production department.- Process analysis to identify defects and improvements. -
Academic AssistantRafael Landivar University May 2016 - May 2019Guatemala, Guatemala- Evaluate the performance of students in charge, through evaluations to assess the work done during the course.- Direct and strengthen learning, through the execution of practical exercises and projects.- Complement the work of the teacher, exercising tutorial functions for/with the students. -
Telefonic AgentWorld Connection Nov 2013 - Dec 2013Guatemala, GuatemalaTelephone sales and customer service agent during high season, for a multinational flower arrangement company.
Hector Andres Valdes Guzman Education Details
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Mechanical Engineering -
Colegio Capouilliez92
Frequently Asked Questions about Hector Andres Valdes Guzman
What company does Hector Andres Valdes Guzman work for?
Hector Andres Valdes Guzman works for Gbm
What is Hector Andres Valdes Guzman's role at the current company?
Hector Andres Valdes Guzman's current role is Plans and Controls.
What schools did Hector Andres Valdes Guzman attend?
Hector Andres Valdes Guzman attended Universidad Rafael Landívar, Universidad Rafael Landívar, Colegio Capouilliez.
Who are Hector Andres Valdes Guzman's colleagues?
Hector Andres Valdes Guzman's colleagues are Francia Wever, José Adan Chiquillo López, Sofía Ramírez Hernández, Edwin Flores, Tzu Gen Gallo Marín, Jhony Montalvo, Solomon Clifford.
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