Howard Vernon Iii , Pmp Email & Phone Number

Iowa City, Ia, Us

Independent Program/Project Management ContractorFreelance Contractor: Program/project management, business analysis, process development, customer service planning and management, and technical writing/documentation management.

Alpharetta, Georgia, Us

Lazer Logistics/Lazer Tech (Remote) ♦ Alpharetta, Ga January 2024 - July 2024Spotlight Project Manager & Scrum Master ♦ Project Management & Scrum Master of new features development & backlog burndown supporting managed services for Lazer Tech Spotlight RFID Yard Management Systems (YMS). Successfully delivered five development sprints between March and August 2024. ♦ Managed daily sprint scrum meetings and devops (Azure) taskboards for approved sprints. ♦ Created and delivered development workflow and Agile principles training through sprint prioritization, refinement, and development iterations. ♦ PMO Leader for Teams, Sharepoint, & documentation management associated with Lazer Tech business operations.

Freelance Contractor: Program/project management, business analysis, process development, customer service planning and management, and technical writing/documentation management.

Bala Cynwyd, Pa, Us

Sales Channel Development Project Management for Comcast supporting the national Affordable Connectivity Program (ACP). Responsibilities include: Business Analysis/Tech Writing, Project Planning & Scheduling (MS Project), Risk & Issue Management (Smartsheets, Jira, Tableau), CRM planning (ServiceNow), Documentation Management (Sharepoint)

San Diego, Ca, Us

- Atlanta, Georgia/MARTA- Implementation of account-based mobile ticketing systems with electronic validation of QR-code based mobile device tickets. Completed the MTS production system ( “public end-to-end” testing ). “Friends & Family” Launch completed August 2019. General Public Product “soft” Launch started April 28th, 2020. As of March 2022 over 22,000 users of MARTA’s Breeze Mobile Ticketing application at all Metro Train Stations and public transit buses.- Installation of electronic validation equipment installations for 39 metro train stations and over 700 buses in Atlanta, Georgia. - Mobile application development, front office & back office development to provide infrastructure management, customer support, fare products management, rider profiles, and business management reporting capabilities.- System design documentation development, technical writing (70+ documents), implementation, & E2E testing. - Planned and implemented “train-the-trainer” effort for MARTA’s frontline staff, technology staff, executive leadership, police leadership, plus train & bus supervisors. Over 100 MARTA staff trained. 30 plus user guides, on demand videos, online training modules & user manuals also were delivered to MARTA. - Personally managed the business unit’s cost center finances to include internal budget & scope management, as well as all A/P and A/R operations. Participated in bid proposal and sales efforts as needed. Note:Kontron is a member of the S&T Group

Cedar Rapids, Iowa, Us

-PMO Design & Development-Cybersecurity & Information Security Management -Wholesale CLEC Services Delivery-Network Expansion-Business & Product Analysis

Dover, New Hampshire, Us

Program/Project Management support for the development and deployment of educational products and technology for the K-12 market. In addition to facilitating product deployment risk and issue management, assignments also included client onboarding coordination such as: - Implementation of Risk and Issue Management processes for new product development and deployment- Implementation of Decision Management processes for new product development and deployment- Implementation of enterprise communications for new product development and deployment- Planning Customer Care Center development, training, and implementation- Planning and implementation of Client Onboarding resources - EPMO Team Leader- Product

Took a break to try a few things for a year. Some EdTech consulting, pro bono PM work, vice chairman of a local education scholarship board, travel, family time, plus fiction and non-fiction writing.

Remote, Us

Brought on board to build and coordinate a tri-company assessment delivery capability for ACT Aspire comprised of; Service Delivery Operations, a Program Management Office, and a Program Support Services Team. From August 2013 -March 2015, the Aspire Services Delivery ( ASD ) inter-company team.♦ Delivered over 3MM student assessments (Summative & Interim) in Alabama, Wisconsin, and 700+ district/school accounts across 33 other states ($12.9MM revenue in 2014)♦ Successfully delivered 30% of the 3MM assessments online♦ Implemented a customer onboarding & assessment readiness process to orient and prepare Aspire customers for upcoming test administrations(session set-up, student assignment, plus local network and PC system checks)♦ Championed the use of Chromebooks for the Aspire Summative Assessment in Wisconsin and numerous pilot districts. ♦ Implemented a performance metrics dashboard to manage and report risks/issues in the areas of: Business Operations, Product/Platform Management, Assessment Delivery, and Marketing/SalesAssigned to lead creation, implementation, and management of the following business operations capabilities:♦ Program Management Office (PMO) functions that included process development and management, decision management, risk and issue management, dashboard reporting, and communications management. ♦ Human Resources systems and processes to include employee record management, payroll and benefits, employee liability insurance, and workers compensation.♦ Financial Management systems and processes to include budget development and management, financial performance reporting, cash management, and business analysis. ♦ Development and implementation of processes to align business operations with marketing and sales, product development, and service delivery operations.

London, Gb

Brought on board to build strategy deployment capability, which included conceptualizing, developing, and implementing framework to translate vision into business plans. Oversaw prioritization, alignment, and governance of CEO’s portfolio of investments, while providing training and tools to assist project owners in Lean A3 planning and problem-solving process. Led 10-16 member Strategy Deployment Office in conducting business analysis for projects; provide management with ROI and project health reports. Facilitated project alignment meetings, including A&I monthly transformation meeting and its agenda, which encompassed 4 strategic and business integration projects with $2M+ in capital investment each.♦ Led efforts to realize more than $10M in efficiencies annually, reducing expenditures through spearheading the implementation of new strategic project governance model and organization as well as leading strategic project review sessions that became accepted standards for project planning and analysis.♦ Championed integration of acquired company (Harcourt Assessment, Inc.), achieving $15M in synergies; designed the integration framework and implemented sound decision, project, facilities analysis, and change management processes for integration. ♦ Developed and implemented holistic approach to online testing readiness and customer support in response to major issues occurring in Florida and Wyoming, improving customer and product support processes. ♦ Established materials management process projected to realize $1.5M to $3M in annual cost savings by reducing waste up to 25% on some programs.♦ Led the A&I development of a customer & product support strategy to converge six separate business units onto a common telephony system(Avaya), a common customer service cloud(Salesforce), and a common workforce optimization/call recording system(Verint) with speech-text analytics.

Devised plans and established a PMO to serve as communications and risk management hub for 50+ large-scale assessment programs, valued at $250M in annual revenue.♦ Launched PMO portal providing web pages for program managers to submit weekly reports and present risks and issues.♦ Improved customer service, reduced call waiting times, and eliminated need to expand Iowa City location, saving up to $300K in costs,.♦ Implemented online Risks and Issues Tracking Tool (RITT) with configurable reporting capabilities.♦ Established and led weekly risk reviews between business units and functional areas, raising visibility on major risks and issues as they occurred.

London, Gb

Administered program management, plus contract negotiations and management, of 7 large-scale assessment projects across New Jersey and Michigan, testing over 1.3 million students annually and with yearly revenue exceeding $26M. Guided and mentored junior program and project managers in fundamentals of leadership, business development, and project management. Established standards for state services in program planning, communications, and organization. ♦ Generated more than $20M in annual revenue through concurrently leading Technical Design Solutions Team in responding to over 20 RFPs, improving win rates by 50%♦ Secured $3M in annual revenue, loaded almost 13 million school, student tests, and demographic data files into the system, and established Pearson Education Management (PEM) as premier Educational Data Warehouse (EDW) provider in education industry through directing and leading 1st implementation of EDW solution (Virginia). ♦ Personally wrote and implemented School Interoperability Framework (SIF) program plan for Commonwealth of Virginia, facilitating planning, design, and pricing for project. Led seamless integration of state and district education computer systems in Virginia’s Hanover School Division.♦ Received PEM’s “Outstanding Achievement Award” at annual sales conference in recognition of business attainment and deployment of state educational data warehouse..

Maintained P&L and led program management of large-scale technical programs exceeding $6M. Managed 15-member staff in project management, software development, and test production. Headed such major projects as Grade Eight Proficiency Assessment (GEPA), testing 105,000 students annually; remedial test for High School Proficiency Grade 11 (HSPT), testing 8,000 students annually; and Newark-Paterson Standards Proficiency Assessment, testing 24,000 students annually.♦ Consistently met all customer and contractual requirements while retooling program team to be more responsive to customer needs; program performance was repeatedly praised by New Jersey Department of Education for efficiency, customer service, and test quality, earning unprecedented 2-year contract extension for Grade Eight program.- Selected as PEM’s representative to Pearson Global Leadership Forum in New York City.♦ Added $10M in annual revenue by acquiring 3 new contracts, including New Jersey Grade 3 and 4 (NJ ASK) processing project, Virginia Education Information Management System—Data Warehouse, and New Jersey Alternate Assessment.

Managed 8-member network and capital planning staff. Oversaw analysis and integration of national marketing and network plans into consolidated operational plans supporting voice and data services deployment. Developed and controlled $600M CAPEX budget; headed analysis of outbound cash flow, asset valuation, and capital budget to actual variances.♦ Achieved 18 new operational switch sites with interconnection to 200 new end offices offering local, long-distance, and DSL service to 200,000 subscribers nationally through planning and leading network build-out activities for Competitive Local Exchange Carrier (CLEC) initiative. Managed Digital Subscriber Lines (DSL) program, resulting in installation of DSL data equipment in 400+ markets nationally.♦ Implemented spending authorization process and systems to manage company’s $600M capital budget.♦ Integrated asset tracking system with capital spending to track value after assets were deployed to field.

Supervised 70 staff and 50 contractors across 6-state region, heading all aspects of outside plant engineering and network construction. Built over 1,400 miles of network in 1998 and 1,500 miles in 1999. Tracked all financials and key indicators appropriate to $100MM capital budget for network construction. ♦ Generated $6M in additional revenue by establishing and initiating network business development effort in all construction regions to seek out and negotiate strategic fiber deals with other telecommunications companies.♦ Led integration teams to assimilate network and staff during mergers and acquisitions (CCI, QST, Ovation, Phone Michigan), expanding company network footprint into Illinois, Minnesota, and Michigan.♦ Awarded McLeodUSA CEO’s “Pinnacle Award” for outstanding performance in areas of systems implementation and fiber optic network deployment, given to top 2% of employees annually.

Washington, Dc, Us

Various assignments leading tactical communications units ranging from platoon to company size. Served at Camp Lejeune, N.C. with 8th Communications Bn, and with Communications Company/2nd Marine Division. 3 years instructor duty(87-90) with the Department of Naval Science at the United States Merchant Marine Academy, Kings Point, New York. Taught military history, leadership, and military etiquette and ceremonies. Served in Okinawa and S. Korea with Marine Wing Communications Squadron-18. Served at 29 Palms, Ca. with 1st Tank Battalion, Dec.1992- July 1993. Telecommunications Officer for the 7th Marine Regiment in Mogadishu, Somalia during Operation Restore Hope Dec. 1992- Feb. 1993. Active duty 12 years, 6 years reserve. Final rank-Major.

Administered project management and implementation of all Operations Support Systems (OSS) related to provisioning and leadership of McLeodUSA network. Supervised 4 project managers and business analysts. Provided operational planning support to network construction groups supporting Iowa Communications Network, McLeod SONET Ring and Backbone Projects, and Customer-Specific Projects. ♦ Championed implementation of McLeodUSA Facilities & Equipment (F&E) and McLeodUSA’s Network Management System, plus many other operations support systems; participated and led systems integration efforts during mergers and acquisitions, bringing acquired companies and their network data onto McLeodUSA OSS platform.♦ Designed and created standard network construction project management schedule in support of Iowa Communications Network (ICN).

Directed 18 program managers that managed software development projects in support of MCI's flagship products(1-800-Collect, StarCard, Friends and Family, GetInfo), as well as enhancements to MCI's telecommunications platform.

Led software development teams numbering from 6-40 programmers in the development of new features for application montioring systems, automated response units(i.e. 1-800-Collect, Star Card) and operator console applications in a client-server, multi-protocol, multi-platform environment.

Ba, Psychology

High School Graduate