Harley Whitcomb Iii, Mba, Csm, Cspo Email & Phone Number

Palo Alto, CA, US

Engineering Program Manager, Print and Graphics IT.

Tampa, FL, US

Operations Program Manager for HP Inc.'s Print and Graphics IT, West Coast Manufacturing team.Implemented Jira tool for the HP Inc.'s West Coast Manufacturing and Inkjet Digital Assets team. Oversaw a portfolio/program that represented ~$5m (USD) in cost and ~$300m (USD) in benefits, delivered via seven value streams by a development team of 55 employees.

Ashburn, Virginia, US

Operations lead for DXC's Big Data and Analytics team, serving the Hewlett Packard Enterprise (HPE) and HP Inc. accounts.

Houston, Texas, US

• Support the vice president, three directors, one senior manager and 30 indirect reports responsible for multiple projects and application delivery teams; facilitate staff meetings, create agendas and manage staff.
• Dynamic operations and solutions manager; highly skilled at:o Working with senior management to align technology solutions with business strategies o Providing technical leadership during the design and implementation.
• Technology-Focused: Define, implement and manage complex IT-focused projects and drive process definition, enhancements and simplification; proactively identify opportunities, conduct needs/cost/benefit assessments and.
• Strategic Leadership/Communication: Plan accordingly to ensure alignment among strategy, budgets, portfolio/project data, workforce/hiring plans, project delivery status, etc.; provide meaningful insights, frame.
• Portfolio/Project Management: Drive portfolio and project planning activities and execution against Plan of Record, ensuring project portfolio details accurately reflect current state of execution and budget.

Palo Alto, CA, US

• Financial Management: Support the development and monitor the delivery of an annual capital portfolio and a multimillion-dollar quarterly budget, consistently remaining within 1% of target; spearhead fiscal year.
• Project Lifecycle Management: Develop and implement performance metrics, prepare and manage annual financial targets, including monthly forecasts, and deliver timely reviews/progress reports to the leadership team.
• Personnel/Team Management: Oversee multiple programs/projects across the globe with a focus on skill development and continuous process and performance improvement.
• Workforce Management: Facilitate resource planning, forecasting and reporting for several teams including Product Lifecycle Management, Global Regulatory Compliance, Financial Services and Global IT Architecture.
• Strategic Partner Engagement: Collaborate with internal IT business units to regularly scope and size projects, champion continuous improvement efforts and oversee all planning and delivery functions including metrics.
• Client Relationship Management: Serve as a business specialist and technology generalist tasked with managing, directing and interfacing with business clients to ensure fulfillment of customer requirements.

Palo Alto, CA, US

• Data Analysis/Tracking: Utilize report output to analyze project headcount, performance to plan and budget; track and communicate portfolio planning status with management and IT program/project partners.
• Reporting: Provide the tools, processes and reporting required for executives to evaluate and execute appropriate portfolio management decisions including trade-off analysis, resource shifts, etc.
• Served as planning lead, representing the HP Financial Services Business Unit, for the historic separation of HP into two companies; managed multi-million dollar budgets to required guidelines.
• Committed to helping others develop and grow; created and shared macros, documentation and hands-on training with internal stakeholders.
• Compared planned vs actual staffing; reduced project opportunity cost for full time employees by an average of 20%.
• Effectively managed project resources, maintaining an allocation and utilization rate at, or above, 80%.

Palo Alto, CA, US

• Performed the ITIL/ITSM role of account service-level manager; worked in tandem with the manager to ensure a stable operating environment and stable applications
• Oversaw a team of five indirect reports to ensure appropriate transfer of knowledge and adequate operations support; coordinated all necessary assets and instituted all HP-IT support decisions and HP-mandated processes.
• Led change management initiatives to increase the success of adopting support models and processes.
• Enforced and ensured adherence to all Service Level Agreements.
• Communicated operational performance and managed actions for deviation correction.
• Seamlessly managed the transition of applications from development into support.

Palo Alto, CA, US

• Managed a team of 12 direct reports responsible for performing business requirements engineering, analysis, design, development/software engineering, testing and systems integration as well as providing application.
• Planned and executed strategy across application development, security, performance and support.
• Provided direct oversight, performance management and salary administration. Selected Accomplishments/Primary Projects:
• Managed a multimillion-dollar operating budget; redistributed work performed by contracted resources among current employees, resulting in a cost savings of $466K.
• Achieved a 211% increase in departmental employee satisfaction survey over the previous year; 14 of 30 categories showed improvement.

Palo Alto, CA, US

• Created business requirements, and resulting support models/processes, for a division-wide effort to improve product development and enhance Product Lifecycle Management (PLM) business processes and tools; enabled the.
• Supported planning, consulting, escalation management and process management efforts and initiatives.
• Provided and maintained an effective and competitive cost structure and support model.

Palo Alto, CA, US

Palo Alto, CA, US

Process Auditor (PCB & PCA), System/Database Administrator, Programmer/Analyst

Robins AFB, GA, US

Honorable Discharge

Horsham, Pennsylvania, US

AN/ALQ-184 Electronic Attack Pod (Three Band Configuration), F-4G “Wild Weasel”Honorable DischargeAwards and Decorations:Air Force Outstanding Unit Award w/Oak Leaf Bronze Oak Leaf ClusterAir Reserve Forces Meritorious Sevice Medal w/Bronze Oak Leaf ClusterNational Defense Service MedalSouthwest Asia Service Medal w/Bronze StarAir Force Longevity AwardAir.

Horsham, Pennsylvania, US

Crew Chief (assistant) on RF-4C 68-1071

Randolph AFB, TX, US

Operation Southern Watch/Southwest Asia Cease-Fire Campaign (Desert Storm) - 6th and 7th "rotations"Southwest Asia Service MedalHonorable Discharge

Computer Information Systems

Master Of Business Administration (M.B.A.), Master Of Business Administration (Mba)

Bachelor Of Science (Bs), Information Technology