•Greeted and assisted customers with enthusiasm, providing friendly and knowledgeable service.•Effectively addressed customer inquiries, offering product information, and guiding them through the store.•Efficiently processed transactions at the checkout, ensuring accuracy in item scanning and payment handling.• Assisted customers with issues related to transactions, refunds, or exchanges.•Maintained up-to-date product knowledge, offering recommendations, and assisting in locating products within the store.

•Development of SQL Server Databases and Logfile Analysis with Excel:Create SQL Server databases query, utilizing Excel for extracting and analyzing valuable insights from log files.•Provision of Technology Training and Assistance to Teachers and Staff:Deliver training sessions on technology and provide ongoing support to both teachers and staff members.•Leadership and Guidance for IT Department Interns:Lead and guide student interns in the IT Department, overseeing their research efforts and facilitating the implementation of solutions for technical issues and equipment maintenance.