Hy Phan Email & Phone Number

Westminster, Ca, Us

Irvine, California, Us

• Led comprehensive testing initiatives for IoT and back-office solutions in the transportation sector, defining and driving robust test processes across multiple integrated systems, resulting in software deliverables meeting high-quality standards.• Spearheaded the definition and implementation of robust test processes across multiple integrated systems, ensuring software deliverables adhered to rigorous quality standards, which improved overall product reliability.• Developed and maintained effective test plans and test cases aimed at identifying defects, leading to a significant reduction in post-release issues.• Conducted hands-on testing of the integration between vehicle mobile apps and IoT devices within our Cloud Test Lab environment. • Defined, measured, and monitored key testing metrics to drive continuous improvement. • Collaborated closely with software development project teams to integrate testing methods and validate test cases. • Provided mentorship on efficient strategies and tools for achieving quality and testing efficiency goals. • Assisted with root cause analysis for missed or leaked defects and implemented corrective actions. • Reported and triaged defects/issues promptly. • Managed and administered the Cloud Test Lab infrastructure, ensuring seamless testing operations and minimizing downtime.Achievement: Established and spearheaded the development of a IoT Test Lab dedicated to comprehensive testing of Mobile Apps and diverse Gateway systems. Collaborated closely with the Project Manager to facilitate and drive Sprints from initiation to completion. Executed rigorous business analysis, crafted user stories, and implemented Behavior-Driven Development (BDD) testing techniques. Proficiently conducted testing across both mobile and web platforms.

Pittsburgh, Pa, Us

On site @ Orange County Sanitation District, Fountain Valley CA ●Test Planning and Execution: Designed test plans and strategies, developed, executed, and maintained UAT, E2E, and regression test cases ensuring comprehensive software coverage.●Requirement Traceability: Established and maintained bidirectional traceability between software functional requirements and corresponding test cases.●Defect Management: Owned the defect life cycle by submitting, verifying, and maintaining test defects to ensure timely resolution.●Team Leadership: Led, coached, and mentored IT members in the development of UAT testing scripts, fostering a collaborative testing environment.●Requirements Analysis: Collaborated with process owners to review and analyze software functional requirements documents, ensuring a clear understanding of testing objectives.●Testing Methodologies: UAT, E2E, Regression Testing (Manual). ●Domain Expertise: LIMS (LabWare), GovOnline, iPACS, LabWare WebLIMS).Achievement: Championed the development and execution of comprehensive End-to-End (E2E) test cases for the OCSD Pretreatment system. This included overseeing the creation of 75 test cases to address iPACS's 78 requirements and 15 test cases for GovOnline's 140 requirements. Additionally, conducted thorough re-runs and validation of 47 test cases to meet Labware WebLIMS's 300 requirements.

Phoenix, Az, Us

On site @ Balt USA (Medical Device), Irvine CA●ERP System Test Planning and Execution: Collaborated with Process Owners and Implementers to design comprehensive test plans and E2E test cases for Order Management, Manufacturing, Purchase Order, and Quality Assurance processes within Balt USA's Sage X3 ERP system. Oversaw test strategies to ensure thorough and efficient testing.●Traceability Management: Championed clear and complete flow-down of requirements to test cases, establishing and maintaining consistent bidirectional traceability for seamless test execution and analysisAchievement: Developed and executed End-to-End (E2E) test cases for the Balt USA ERP systems, comprising a comprehensive set of 45 cases. These test scenarios were instrumental in validating key functionalities such as Order Processing (OP), Manufacturing (MFG), Purchase Orders (PO), and Quality Assurance (QA) processes.

El Segundo, Ca, Us

●Flight Software Development and Testing: Supported the Flight Software Team in the entire software development lifecycle for Millennium Space Systems products. This included: •••Test Planning and Execution: Designed test plans, wrote test cases, oversaw test strategies, and performed comprehensive testing for assigned applications. ••• Defect Management: Submitted and verified defects, meticulously documenting test results to facilitate debugging and software modifications.●Quality Assurance and Process Improvement: ••• Analysis and Certification: Analyzed test results to certify existing functionalities and integrations, recommending corrective actions upon failures to ensure high-quality software. ••• Process Improvement: Actively strived to improve the Software Development Process to conform to the rigorous AS9100D quality standard.●Technical

Washington, Dc, Us

Responsible to develop and maintain the Test Automation framework and sprint testing:●Agile Development: Participated actively in sprint grooming, planning, and capacity discussions to ensure efficient test automation integration within the Agile workflow.●Test Automation Champion: Designed, developed, and maintained robust automated test frameworks and scripts, driving automation strategy and progress across projects. Led and coached software QA engineers in developing and maintaining the Automation Regression Testing suite.●Quality Assurance: Ensured all products conformed to business requirements, company policies, software quality standards, and established testing procedures. This included executing a comprehensive suite of manual and automated tests covering functionality, data integrity, UI, databases, and E2E scenarios across Desktop Web (Chrome, IE, Firefox) and Mobile Web (Android, iOS) platforms.●Defect Management: Submitted, tracked, and assisted in resolving production (maintenance) and release issues within the respective tracking systems.●Technical Expertise: Leveraged technical skills in C#, VS2017, Specflow+ (BDD, Gherkin), Agile/Scrum methodologies, Selenium WebDriver, database management tools (MySql Workbench, SQL Server Management Studio), MS SQL Server, and Azure DevOps platform (Azure Boards-Scrum, Azure Repos (Git), Azure Test Plans, Data Validation).Achievement: Directed the creation and ongoing maintenance of the Automation Regression Test framework, resulting in a notable increase in the success rate to 98%

City Of Industry, Ca, Us

●Led efforts to improve software quality at Prolacta Bioscience by assessing deliverables and processes throughout the Software Development Lifecycle (SDLC). Ensured compliance with FDA regulations (21 CFR Part 11, Part 820) and HIPAA.●Developed, reviewed, and approved V&V protocols, serving as a technical resource for the department and operations on computer-related quality and regulatory issues within the SDLC framework and Prolacta's Standard Operating Procedures (SOPs).●Actively participated in SDLC milestone reviews, from requirements definition to UAT, ensuring clear traceability between requirements, software, and UAT..●Supported requirements, code, and documentation peer reviews as a key team member, promoting first-time quality and adherence to FDA and company SOPs.●Test Management and Witnessing: Performed test witnessing of software qualification and UAT, ensuring adherence to test procedures, complete requirements verification, and proper documentation and tracking of anomalies. Advocated for timely corrective and preventive actions.●Mentorship: Coached and mentored software QA engineers in UAT testing script development.●Validation Expertise: Developed and executed validation protocols adhering to IQ/OQ/PQ requirements and FDA guidelines for configurable off-the-shelf software. Authored a Standard Operating Procedure for Computer Software System Validation.●MES Implementation: Participated and supported the design and implementation of Prolacta's Manufacturing Execution System (MES)..Achievement: Managed the comprehensive validation process for the UniPoint software (eQMS) version 2015.5.0 upgrade, ensuring successful completion. Implemented an additional set of 40 regression test cases alongside the existing 45 UAT test cases. Played a key role in validating LIMS (LabWare) phase I, which seamlessly transitioned into production in December 2016.

Atlanta, Ga, Us

On site @ Stretto Inc●Test Development: Designed, created, documented, and executed test cases, test procedures, and automated scripts for Bankruptcy Management Systems. Reported test results effectively.●Test Planning and Execution: Developed and executed comprehensive software test plans to identify software issues and their root causes, ensuring high-quality software delivery.●Defect Management: Documented software defects using a bug tracking system. Monitored bug resolution efforts and tracked successes, ensuring timely resolution.●Requirement and Design Reviews: Actively participated in requirements, design, defect, and enhancement reviews, contributing valuable insights throughout the SDLC.●Test Strategy and Scheduling: Planned test schedules and strategies aligned with project scope and delivery deadlines, ensuring efficient test execution.●Testing Tools and Frameworks: Selenium WebDriver 2.0, Firebug, ●Test Development Tools: Eclipse Luna, JUnit 4.11, Maven, JRebel,●Programming Language: Java,●Project Management Tools: Jira, JenkinsAchievement: Guided the testing efforts for USTForms Wizard functionalities, spearheading the design and development of over 500 tests. Furthermore, integrated more than 50 Data-Driven test cases into the automated testing regimen.

Reston, Va, Us

On site at Boeing●Pre-Deployment Validation: Verified and validated testing tools and environments to ensure compatibility with BCTM deployment architecture before performing new software installations and service checkouts.●Software Integration and Testing:•••Configured and executed One Team Partner's (OTP) test procedure suites, ensuring compliance with requirements.•••Collaborated with OTP's development and integration teams to verify test procedures/scripts, resolve discrepancies, and assist with debugging software issues.•••Worked with other integration team members to integrate and configure OTP software, ensuring it met quality standards before delivery to Lab Operations.•••Executed test procedures, regression tests, and identified defects in the integrated software.●Test Reporting and Feedback: Documented test results, status, and provided feedback on the accuracy and clarity of test procedures/scripts.●Technical

Zurich, Ch

On site @ DENSO North America•POI Database Management: Managed corporate location data to optimize the Points-of-Interest (POI) database for a car navigation system. This involved tasks like data import, export, validation, analysis, comparison, and integration from various sources.•Navigation System Development: Designed, developed, and tested functionalities related to the POI database within the navigation system.•Data Quality Improvement:•••Analyzed and compared data from multiple sources to identify discrepancies.•••Developed rules based on the analysis to improve data accuracy and consistency.•••Conducted data verification through web and phone calls to ensure adherence to established rules and data integrity.•Generated reports and documentation to track and communicate improvement efforts.•Programming Languages: C/C++, C#•Database Management: SQL Server 2005, T-SQ•Development Tools: Visual Studio .NET 2005•Version Control: Visual Source Safe

Costa Mesa, California, Us

•Software Development:•••Performed detailed design, implementation, and documentation of assigned software modules.•••Integrated software modules developed by other team members, ensuring seamless functionality.•••Successfully implemented Gift Card and Auction functionalities, demonstrating your ability to deliver impactful features.•Software Development Lifecycle (SDLC) Participation:•••Participated in short-term planning of IT projects and programs, contributing to effective project management.•••Collaborated in group design sessions, fostering a collaborative development environment.•••Conducted requirements analysis, breaking down tasks and ensuring project alignment with business needs.•Testing and Quality Assurance:•••Prepared comprehensive test plans, ensuring thorough software testing.•••Performed system integration testing, identifying and resolving integration issues.•Programming Languages: C/C++•Operating Systems: HP/UX, Linux•Version Control: CVS•Software Development Methodology: MVC

Newark, Nj, Us

•Software Testing Specialist (In-Flight Entertainment Systems): Performed comprehensive application development testing, including unit-level and system integration testing, for various In-Flight Entertainment (IFE) platforms. These efforts contributed to successful releases like the PAC iBrowser for System 3000i and interactive content for EVA Airways.•Integration and Validation: Integrated and validated both internal and external software applications seamlessly within the IFE systems. Assisted the software development and interactive application test group in ensuring thorough testing for all interactive software products.•Requirement Analysis and Test Design: Reviewed software application requirement documents for technical accuracy and compatibility with platform capabilities and specifications. Authored clear and concise test procedures for these applications.•Technical Problem-Solving: Analyzed, troubleshooted, and meticulously documented all software issues encountered during testing. Generated detailed problem reports with comprehensive analysis to facilitate efficient resolution.•DO-178B Compliance: Adhered to the rigorous DO-178B standard for software development processes in aviation, ensuring the highest level of safety and reliability in IFE systems.•Testing Methodologies: Project Management, Black Box Testing, Integration Testing, UI Testing, White Box Testing (C++)•Technical

Vélizy-Villacoublay, Fr

•Software Development:•••Designed, developed, and integrated the company's X-Sight Server software, demonstrating a strong understanding of the entire development lifecycle.•••Successfully expanded the software's functionality by adding new modules, showcasing your ability to maintain and enhance existing codebases.•Server Administration:•••Configured Apache and Tomcat servers, ensuring optimal performance and security for the X-•••Sight Server application.•Technology Integration:•••Integrated Xerces (DOM) and Xalan (XSLT) for new development projects, demonstrating proficiency in XML processing technologies.•••Optimized software development processes on Solaris platforms, increasing development efficiency.•Programming Languages: C/C++ with Standard Template Library (STL), Java•Scripting: Korn Shell•Web Development: XML, XSL, HTML, JavaScript•Operating Systems: Solaris, Windows 2000•Development Tools: Visual C++, GNU g++, Ant•Server Technologies: Apache, Tomcat, IIS 5.0•XML Processing: Xerces (DOM), Xalan (XSLT)•Software Development Methodologies: OOA/OOD, MVC•Testing: System Testing•Version Control: Bugzilla •Additional Tools: XML Spy

El Segundo, California, Us

•Product Data Management (PDM) Systems Development: Designed, customized, and integrated Mattel's Product Data Management (PDM) systems using Metaphase. This resulted in a significant expansion of functionalities, streamlining product data management processes.•PDM Systems: Metaphase•Database Management: Oracle, PL/SQL•Programming Languages: C/C++, C Shell•Operating Systems: Windows NT, Solaris, HP/UX•Software Development Methodology: OOA/OOD

Rosemead, Ca, Us

•Y2K Compliance Champion: Prepared and implemented a comprehensive Y2K test plan for the MDMA system, ensuring its successful Y2K certification. This proactive approach mitigated potential risks associated with the year 2000 transition.•MDMA System Development and Support:•Designed, developed, and maintained the MDMA systems, demonstrating a full understanding of the software development lifecycle.•Provided ongoing support for the MDMA system in a production environment, ensuring its smooth operation.•Programming Languages: Pro C/C++ (likely a specialized dialect of C++)•Database Management: Embedded SQL, Oracle 8•Scripting: Korn Shell•Operating Systems: HP/UX, NT (likely referring to Windows NT)•Software Development: Makefile, OOA/OOD methodology•Project Management: Project management skills applied to the development and support of the MDMA system

Plano, Tx, Us

•Software Development Tools:•••Designed and implemented the Benchmark API Tools (BAT), empowering developers to effortlessly monitor the performance of their code.•••Designed and implemented an IP resources table accessible through a web browser, facilitating collaborative editing within the IP group.•••Enhanced and revised testing scripts to ensure defect-free software builds and timely image shipment.•Process Improvement:•••Streamlined the IP cycle by turning it around monthly, leading to faster integration times.•User Experience Enhancement:•••Designed, revised, enhanced, and maintained the Drawing Layout within the Drafting modules. Performed unit and API testing, resulting in a world-class drafting package with a user-friendly layout.•••Maintained the Drafting modules for Unigraphics, ensuring their smooth operation.•Programming Languages: C, C++, Perl, FORTRAN, tcl, Korn Shell, C Shell•Operating Systems: HP/UX, Solaris, SGI/Iris, IBM/AIX, VAX/VMS, NT•Development Tools: Makefile

•User Experience Champion•••Enhanced, maintained, and implemented user-interface functions, resulting in a more user-friendly system with an integrated online tutorial.•••Prepared excellent user manuals for each newly developed module, including a compact Quick Reference Guide detailing ANVIL-5000's menus.•Data Optimization and Performance Improvement:•••Revised and enhanced the database for geometry and solid entities, leading to a significant 45% reduction in storage space.•••Maintained and improved curve and surface evaluators, achieving a 35% performance boost in speed.•Enhanced Development Workflow:•••Designed and developed an external ETL (Extract, Transform, Load) interface for IGES and VDA standard neutral formats. This empowered users to run the preprocessor and postprocessor externally, improving overall workflow flexibility.•Programming Languages: C, FORTRAN•Operating Systems: HP/UX, Solaris, SGI/Iris, IBM/AIX, VAX/VMS•Development Tools: Korn Shell, C Shell, Makefile (assumed)•Software Development Methodologies: Project Management, SQA Integration, System Testing•Technical Communication: User Manual Development

Master Of Science - Ms, Computer Science

Bachelor Of Science - Bs, Computer Science