Hyaidi Norzali Email & Phone Number

To monitor all the data center temperature and humidity for clients and report the status of the data center back to them. Monitor all the security points of the building. Prepare monthly reports for clients. Liaising with vendors on installation. Perform procurement work for the company. Provide remote hands and legs services for clients. (Eg: Backup tapes, server power ups and server installation). To prepare and assist in auditing such as TIA 942, SS507 and SS564. Creating of Standard Operating Procedure for day to day operations. Meetings with client regarding operations on a monthly basis. Working together with the Facilities Engineer if there is any incident occur.

Singapore

Monitoring all server services, provision physical servers, VPS, VMs, troubleshooting servers remotely or console in, installation of OS, hardware replacement, communicating with customers by phone calls, escorting customers to the DC, routine round check in DC, basic troubleshooting of customer’s emails and websites issues, monthly servers patching project.

Singapore

Repair, troubleshoot and demo Smart TVs at customer’s premises independently including internet connections.

Singapore

Staging, imaging, upgrading of hardware, software installation, troubleshooting desktops /laptops for government agencies.

Singapore

Troubleshoot and maintaining PCs, laptops, projectors, visualizes printers in a school environment.

High School/Secondary Diplomas And Certificates

Nitec In Multimedia Technology

'N' & 'O' Levels

Psle