Eric Glass work email
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Eric Glass personal email
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Eric Glass phone numbers
Streaming visionary with 20+ years of Enterprise SaaS experience, driving customer growth and loyalty through strategic partnerships, innovative product solutions, and dynamic product innovations. Proven track record of success in managing and growing high-performing teams, developing and executing go-to-market strategies, and delivering exceptional customer experiences through expert storytelling, transforming the complex into the simple.
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Avp Of Product MarketingCallrevuAustin, Tx, Us
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Senior Director Sales Engineering & Product EnablementCallrevu Nov 2023 - PresentTowson, Maryland, Us
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Director Of Product MarketingNotified Dec 2022 - Oct 2023New York, New York, Us -
Senior Manager Customer SuccessNotified Aug 2020 - Dec 2022New York, New York, Us-Managed on-boarding and training of new customer success managers and organizational education around the CS function at Notified-Currently managing 14 Customer Success Managers responsible for 168 of top-line revenue accounts acris Events/IR/PR-Implemented and launched Notified Customer Community to allow customers to direct access to Notified SMEs and product teams-Formalized Notified Customer Success methodologies for Event Cloud which launched in January of 2021-Managed internal stakeholder relationships to make sure to all teams supporting the CS functions were aware of process additions / changes
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Team Lead - Customer SuccessIntrado Oct 2020 - Sep 2021Omaha, Nebraska, Us -
Senior Customer Success ManagerIntrado Dec 2014 - Oct 2020Omaha, Nebraska, UsActively manage and cultivate the relationships of Fortune 500 clientsMonitor and provide strategic direction for 30+ projects at a timeMediate, problem solve, and serve as the primary point of contact for all customerengagementsCoach client and internal teams on best practices for technology usageEnsure highest level of customer satisfaction through effectively communicatingcustomer objectivesAnalyze client’s quarterly metrics to make sure business goals are met
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Account ManagerBulldog Solutions Oct 2007 - Dec 2014Austin, Texas, UsManaged a portfolio of 15+ clients for online event programsMonitored client project milestonesProvided direction and assistance with client expectationsAnalyzed and projected customer’s campaign goalsSupported continuous learning for clients regarding event management -
Assistant Varsity CoachVandegrift High School Aug 2009 - May 2011Offensive and special teams coach.
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Sales ExecutiveLombardi Software Dec 2006 - Jul 2007Austin, Texas, Us- Cultivated an extensive lead database focusing on the Southeast region of the United States - Communicated value proposition through discovery sessions with prospects - Executed integral lead generation initiatives to drive Regional Sales Executive’s pipeline growth- Assisted Sales Executive in reaching specific accounts through various means of communications -
Account ExecutiveRainmaker 2005 - 2006Campbell, Ca, Us- Drove demand generation for mid-market accounts - Formulated marketing plans with internal teams to maximize clients return on investment- Reconciled lead creation efforts with client to ensure lead quality
Eric Glass Skills
Eric Glass Education Details
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Texas Tech UniversityElectronic Media And Communication
Frequently Asked Questions about Eric Glass
What company does Eric Glass work for?
Eric Glass works for Callrevu
What is Eric Glass's role at the current company?
Eric Glass's current role is AVP of Product Marketing.
What is Eric Glass's email address?
Eric Glass's email address is hy****@****ail.com
What is Eric Glass's direct phone number?
Eric Glass's direct phone number is +131296*****
What schools did Eric Glass attend?
Eric Glass attended Texas Tech University.
What are some of Eric Glass's interests?
Eric Glass has interest in Social Services, Children, Education, Animal Welfare, Arts And Culture.
What skills is Eric Glass known for?
Eric Glass has skills like Lead Generation, Marketing, Crm, Demand Generation, Email Marketing, Online Marketing, Management, Business Development, Account Management, Multi Channel Marketing, Salesforce.com, Marketing Automation.
Who are Eric Glass's colleagues?
Eric Glass's colleagues are Don Hughes, Steve Chisholm, Jonathan Jackson, Emily Yellin, Katie Wagner, Kimberly Miller, Andrijana Dimic.
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