Hydar Ali Email & Phone Number

Birmingham, England, United Kingdom

Interviewer at a social research consultancy, with a strong reputation for delivering high quality research and evaluation. Recognised for making positive difference to the company and impact on society. Current duties:· Handling inbound calls in a professional manner. · Interview residents and customers to collect information on their views and opinions on a specific topic· Transferring calls to the relevant department, as and when necessary. · Working to daily call targets and KPIs. · Ensuring all relevant information is logged onto the database. · Assisting with customers’ queries in a timely manner

Halesowen, England, United Kingdom

Executive director of the family business a wallpaper company providing products to customers and professional businesses throughout the UK.· Strengthened company's business by leading implementation of excellent customer service and prestige wallpaper.· Increased profits by 200% in one year through restructure of business line.· Partnered successfully with top designers (for example: Versace and Ralph Lauren) to supply high end, quality wallpaper to customers.· Developed innovative programmes and activities based on analysis of community needs and interests.

Birmingham, England, United Kingdom

Led warehouse improvement initiatives to advance operational efficiencies.· Cleaned and maintained the warehouse in compliance with OSHA safety standards.· Used item numbers to properly stock warehouse.· Stacked and stored pallets at the end of the shift to keep warehouse clean and organised.· Verified computations against physical count of stock.· Swept floors and stored equipment at the end of each shift.· Moved freight, stock and other materials to and from storage and production areas and loading docks.· Operated forklifts and other heavy machinery safely.· Loaded and unloaded ship cargo.· Received, stored and shipped goods and materials.· Loaded and unloaded pieces into boxes for shipment.· Picked up incoming stock and delivered materials to designated locations.

Birmingham

Performed initial client assessment and analysis to begin research process.· Used effective interpersonal skills to provide excellent customer service.· Worked directly with team managers to achieve a quarterly targets and a high number of sales by distributing catalogues to customers .· Managed and directly developed the organisation to its next stage in growth by introducing new clients.

Bsc (Hons) Business And Management, Business Administration, Management And Operations, 2:1

Btec Applied Science, Achieved

8 Gcses Achieved Grace C