Danielle Hyde Email & Phone Number

Canberra, Australian Capital Territory, Australia

naviHealth acquired Innovative Healthcare Delivery in February 2020. Additional responsibilities to Innovative Healthcare Delivery role as below included:- Assist with training new hires- Connect patients with new resources as related to the COVID-19 pandemic- Collaborate with management and IT for procedural and system improvements along with staff development

Las Vegas, Nevada Area

- Provide patient advocacy services to help transition individuals from an acute care hospital to home or place of care- Provide care coordination for patients before and after outpatient or inpatient elective procedures - Address medical needs and social determinants of health to help reach quality outcomes- Utilise problem solving and investigative skills to help patients overcome obstacles- Collaborate with companies involved in multiple client health plans including Insurance companies, Utilisation Management companies, Pharmacy Benefit Managers and Third Party Administration companies- Maintain accurate documentation and locate information through use of numerous software at disposal

Rockdale, Nsw Australia

- Greet patients and visitors, assess urgency and priority - Operate multiple phone lines, schedule and confirm appointments- Create and maintain electronic medical records using Best Practice software- Receive, prioritise and distribute mail, email and faxes - Monitor and collect payments from patients, Medicare and insurance companies- Assist doctors, phlebotomist, and nurses promptly when requested- Organise and maintain cleanliness, efficiency, and confidentiality of centre- Manage and order office and medical supplies accordingly

Theloft

- Host events including high tea and functions of up to 400 people- Perform effectively under pressure and resolve conflicts in a high tempo environment- Provide high quality customer service creating an atmosphere that encourages return business- Train new staff and assist in the development of service procedures and training materials- Manage floor team, ensuring allocations are made according to skills of team members and the ever changing daily needs of the venue

Ashfield, Nsw

- Assist and lead hydrotherapy sessions for inpatients and outpatients- Guide patients through individual exercise programs to help restore function and lessen pain- With supervision from physiotherapists, customise and adapt techniques to meet the specific needs of individuals - Predominantly worked with patients who had total knee replacements, total hip replacements, and other orthopaedic surgeries

Oregon

- Administer modality treatments including ultrasound, electrical stimulation, heat, and ice- Prepare and guide therapeutic exercise programs encompassing active and passive ranges of motion and muscle re-education- With supervision of PT, customise and adapt techniques to meet special needs of individual patients and demonstrate how to use take home equipment- Perform reception duties including scheduling patients, answering phone calls, filing, etc.- Previously observed and volunteered with this company starting in 2006

Corvallis, Oregon

Taught ages 1-12 gymnastics. This position involved preparing lesson plans, setup/takedown/cleaning of equipment, and communication with children and parents.

Corvallis, Oregon

- Community development- Diversity education- Office reception with master key control - Connecting students with resources - Grounds monitoring- Represented OSU at the 2008 National Association of College and University Residence Halls conference at Oklahoma State University

Corvallis, Oregon

Taught ages 1-10 gymnastics. Involved preparing lesson plans, setup/takedown/cleaning of equipment, and communication with children and parents.

Bachelor Of Science (B.S.), Exercise And Sports Science, Cum Laude

Activities and Societies: Pre-Therapy and Allied Health Club, Resident Assistant - Pre-Therapy and Allied Health Club - Secretary 2008.

Leadership And Management Diploma

- Covered leading and managing team effectiveness, managing quality customer service, Australian legislation (including workplace health &.

Childrens Services Diploma, Early Childhood Education And Teaching

- Completed education and experience in the classroom and in three children’s preschool/daycare centres - Covered management.