Peter Chen Email & Phone Number

Hazelwood, MO, US

Hazelwood, MO, US

We believe our shower system adds a lot of value to the remodeling and construction industry, and the foam based yet extremely rigid wallboard with the merits of light weight, heat insulation and 100% water-and-moisture proof may be the trend of wallboard system.

* Set the strategy for the factory is devoted to designing & manufacturing mosaic tiles with combination of glass, porcelain, ceramic, metal, copper, aluminum, stainless steel in a great varieties of styles.* From the global retailers/distributors perspectives, designed OEM & ODM service for our clients. ODM is a turn-key solution for product development.

• Led an R&D team with 50+ industry experts, engineers and chemical scientists to invent the formula for the super water-proof coating.
• Developed automation system for the factory assembling lines with 20+ patents filing and 50+ patents in the filing pipelines.
• Built a state-of-art 330,000+ sq ft manufacturing and R&D facility from scratch in the heart of China pearl river delta area which contributes 30% of China's import and export.
• Led the acquisition of our major North America client.

• Assembled a team of 35 both in U.S and China to build the ecommerce division from scratch and own full Profit & Loss responsibility of the ecommerce division. Set a clear vision and strategy to grow this online.
• Developed sourcing and merchandising expansion strategy to grow product category to 6 big categories with more than 3,000 SKUs including kitchen & bath, faucets, kitchen & bath hardware accessories & fixtures.
• Worked with corporate international sourcing, procurement and supply chain team to implement “factory direct drop ship” strategy to bring kitchen & bath, faucets, bath fixtures, tiles and other building materials.
• Led IT, sourcing, supply chain and customer support team to build simplified yet robust web-based management systems & tools (CRM, Order Management System, Inventory Management System, Productivity and Team.
• Established standard operating procedures and utilized information technology to build IT systems to better manage and continuously improve business flow and process. By working side by side with in-house IT engineers.
• Developed innovative solution to solve the conflict between dealer network and corporate direct online selling, which increased our online store awareness while increasing dealer sign up 50% since the solution was.

• Established and managed distribution network including showroom, distributors, importers, big box retailers. Led sales team to acquire important business customers such as Costco, MSI and Home Depot as customer..
• Recruited, trained and led Chinese sourcing, supply chain, IT, sales & marketing team of 25 people and help the company to establish the branch in China. Built Human Resources motivation & talent retention program to.
• Designed and proposed strategic plan to target Chinese builder/developer market. Turning China operation from cost center to profit center and achieved $1 million in revenue the first year (2008) and grow to $3.5.
• Interfaced with key customers including distributors, designers, architects, project managers & developers, made regular visits to key customers to support sales and customer support team. Identify any after-sale.

Mountain View, CA, US

• Developed business and data model for HR compensation analysis system.
• Lead IT team to build analysis software and automation system for business process optimization system.
• Built business analytic metrics and automated data reporting process.
• Optimized and improved business process procedures.
• Initiated international server deployment logistic optimization project and executed to improve logistics efficiency by 20%.

Bellevue, Washington, US

• Built and improved daily, weekly, monthly inventory and merchandising planning, trending and forecasting metrics and reports, constantly and continuously optimizing the inventory -- maximizing service level (minimizing.
• Comprehensively apply IT tools and software throughout data-driven decision making approach: data mining through Data Warehouse by Business Object, DRP (Dynamic Replenishment Planning system) by ODBC and FTP.
• Developed inventory and operation metrics including in-stock/out-of-stock report, daily inventory position report, weeks of cover report, system suggested forecasting Vs actual demand variance analysis report.
• Participated in designing more than 15 marketing programs, including promotion email campaign, anniversary sales, customer loyalty program (drugstore dollar event), monitoring campaign progress and performance.
• Automated standard metrics and report generation process to increase analysis efficiency by 50% by working with IT (wrote business requirement and specs for IT and implement it), maintaining high yield while the.

• Worked with production, quality control/assurance, engineering department to streamline the operation processes/flow/procedures. Rebuilt the ISO9001 system and rewrote the ISO9001 SOPs procedures with updated info.
• Built up RMA costs analysis metrics by product line, material suppliers, departments, storage locations, lots to identify the root causes of quality and production issues and recommended preventive action plans.
• Applied master scheduling techniques to integrate production manpower, inventory, and product demand to structure Work Order and input the results into Great Plain system, significantly avoiding material and production.
• Planed/scheduled/reviewed production procedures and ENC (Engineering Change Order/Notice) with engineering manager on new product pilot run to monitor new product releases and followed up and resolve any issues.

• Improved material flow process by building receiving, shipping, internal material transferring SOP (Standard Operating Procedure) by coordinating with shipping & receiving, production, sales and accounting, reducing.

Master Of Business Administration - Mba, International Business

Mba, Supply Chain Management

Bachelor Of Science, Industrial International Trade