Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational personality with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.

Customer care representative resolving customer's complains via phone calls while providing full product knowledge to customers within and outside the service. Worked with a team of dedicated social media experts, creating ads, developing content, for blogs and social media handles, promoting ads on social media, managing online appointments reaching out to not just our physical niche. Organized briefings, for smart delivery of information. Analyzing customer's behavior, sales data and reporting. Employing software based technologies to resolve customer related issues in a bid to ensure an effective service delivery. Expert in user (G-Suit, CRM ) while Providing complete office related work report and score cards for assessment, documentation, proper record keeping, staff assessments, presentation and general quality assessment.