Hyewon Shin Email & Phone Number

Seoul, South Korea

Seoul, South Korea

South Korea

- Work as project manager, resource manager, and account manager - Manage data annotation projects for AI engine training – NLP/Vision/OCR (voice, text, and 2D/3D images)- Manage a team as a team leader, up to 15 FTEs and + 3000 crowds to meet a target and have a better performance by conducting training, quality assurance, and documentation- Clients.

Account: Amazon AWS/TSP- Managing translation quality evaluation process for multi-languages - Creating guideline for team to streamline the process and avoid redundant work- Multicultural skills for people from all over the world, both resources and clients- Standard project management skills: methodical, structured and at the same time flexible

Korea

• Reviewing and proofreading translations of translation vendors within given deadlines.- Blog, Website, Tutorials, Courseware, Marketing collateral, Certifications, Videos for Game engine
• Supporting the entire localization process.
• Assuring translation quality and resolving linguistic queries delivered by translation vendors.
• Understanding technical terms and managing terminology effectively.
• Handling emergency translations as needed.
• Escalating any issues/problems/caveats or additional.

Gangnam-gu, Seoul, Korea

• Responsibility: Localization manager and Language consultant - Language manager for G11N, L10N localization service: created the glossaries and style guides: created QA technical/human checklist before delivery.Account.
• As a board member, - Set up all internal and outsourcing resources from the scratch: Interview, test, screen and assist with training full-time and temporary employees/vendors- Established regular localization process.

• Senior Linguist and PM: NLU (National Language Understanding) corpus creation project for Samsung Mobile, Bixby, the AI voice agent of Samsung Galaxy - Managed whole project with quality management as a leader.
• Translation/QA/Review (UI/UA/UX (EN2KO)): - Microsoft, Facebook, VMware, Google (Marketplace Video, Technician Guide, Websites, SW, Windows, Marketing Collaterals)
• Documentation: StyleGuide creation and review (Korean, English authoring guide for Korean engineers)
• Performed build test and reported bugs for SW UI, and e-learning video

Gangnam-gu, Seoul, Korea

* Senior Project Manager, QAer, Team leader in SDL Korea MLS* ISO Coordinator in SDL ISO team* Responsibility:  - Planned various localization projects from the proposal stage - analyzed the client requirements and set the optimized process with client communication - Made many documents for project management: project brief, job tracking, localization.

Mapo-gu, Seoul, Korea

Main Account: Samsung Elec. IT Solution, LEDProject Management: 34 Languages translation services, CHM/Flash creation, SW lingual test, Help content creationResponsibility:  Managed Budget/PO/Project cost, vendor/office resources management Planned whole project schedule, resource arrangement, and QA schedule Allocated production work between different.

Gangnam-gu, Seoul, Korea

Linguist as contract employee (EN2KO translation, review, and testing, sometimes KO2EN translation as required)Main Account: EMC, HP, MS, Autodesk Oracle, Sun, etc(Localization Project Manager)Main Account: EMC, HP, MS, Autodesk, etcProject management for localization projectsResource/Schedule planningCommunication with global customers(Linguist)Reviewed.