Hyewon Yeom Email & Phone Number

캐나다 온타리오 미시소가

- Welcomed and assisted international over 250 passengers per day, managing check-in processes and ensuring timely boarding for international flights.- Provided specialized support for passengers with specific needs such as unaccompanied minors (UM), wheelchair users, families, and elderly travelers..- Coordinated with airlines, ground staff, and other.

WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

-I supported to Airbnb as a client to ensure a positive customer experience at all times.-Selected as a 'Top performer' for outstanding performance, team works, and work ethics-Highly experienced problem solver, tackling customer's complaints and concerns online to bring customer highest satisfaction- Collaborated with different departments and motivates.

Jeonju-si, Jeonbuk-do, Republic Of Korea

- Welcomed international guests, introducing hotel facilities and attended to the needs and requests of all guests to ensure anoutstanding customer service experience- Demonstrated multitasking and organizing skills, managing all routes of reservations, guest requests and inquiries in a fast pacedenvironment- Followed irregular work schedule, showing great.

Yangsan-si, Gyeongsangnam-do, Republic Of Korea

-Created over 150 coffee beverages per day, resulting in high customer satisfaction and repeat business.-Trained new employees on coffee brewing techniques, customer service, and point of sale system, resulting in their successful integration into the team.- Developed new menus after identifying customers' preferences-Managed overall inventory supplies.