Hygor Cravo Email & Phone Number
Who is Hygor Cravo? Overview
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Hygor Cravo is listed as Analista de sistemas pleno at ZAMine Service Brasil Ltda., a company with 38 employees, based in Belo Horizonte, Minas Gerais, Brazil. AeroLeads shows a matched LinkedIn profile for Hygor Cravo.
Hygor Cravo previously worked as Full Systems Analyst at Marubeni Corporation and Systems Analyst at Engeteam Industrial Systems And Automation. Hygor Cravo holds Bachelor Of Technology - Btech, Information System from Centro Universitário Una.
Email format at ZAMine Service Brasil Ltda.
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About Hygor Cravo
IT professional with over 10 years of experience in Technology and IT solution management applied to business, having worked in roles ranging from operational level to management as an IT coordinator, in sectors such as hospitals, software factories, engineering industry, robotics, mechanical maintenance, automation, imports, and retail.Extensive experience in project and IT cost management, governance, infrastructure, ERP, data development, definition and implementation of modern technologies, adoption of work methodologies and strategies, resource allocation, as well as the use of observability metrics for system availability management.Participation in various projects such as the implementation of ERP systems, deployment of tools and new technologies, migration of environments to Microsoft, and projects focused on increasing the maturity of infrastructure, systems, and data operations.Expertise in business processes, ensuring better solution definition and optimization to meet business requirements, and applying best practices based on ITIL, COBIT, and ITSM frameworks.Responsible for all ERP implementation planning, high-level customer support, audit planning, strategic data analytics with Power BI, server and data center backups, governance documentation creation, monitoring, and observability.Definition of strategic planning and IT budget, serving as the internal and external strategic focal point for solving complex problems, managing outsourcing service contracts, and incident management, among other responsibilities.
Hygor Cravo's current company
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Hygor Cravo work experience
A career timeline built from the work history available for this profile.
Full Systems Analyst
Current- Supplier governance for infrastructure, hardware and information security.
- IT budget planning;
- Support of legacy systems;
- Install and configure software and hardware;
- Manage network servers and technology tools;
- Configure accounts and workstations;
Systems Analyst
- Aqui está a tradução para o inglês:
- Knowledge of GLPI for incident and project management
- Develop solutions for TOTVS Protheus
- Develop data operations for Power BI dashboards
- Knowledge of SQL Server database
- Management of service provider contracts and warranties
Senior It Analyst
-Supervise internal team support in compliance with SLA, ITSM, ITIL-Manage, plan, and coordinate technical support and infrastructure activities-Lead software and infrastructure projects-Manage the annual budget, budgeted vs. actual-Manage maintenance contracts, providers, and intermediaries-Travel nationally when necessary-Provide on-site support at.
Support Analyst
-Monitoring tickets in ITSM and SLA.- Responsible for N1 to N3 support.- Ensure satisfactory response to N3 critical incidents.- Responsible for continuing support from the previous shift.- 24x7 high-availability environment.- Support for the TASY system.- Technical support for infrastructure and systems.- Monitoring tickets.- Participation in the HMDCC.
It Project Lead
Responsible for IT-related activities, data analysis, and presentation to support strategic decision-makingEnsure the integrity, confidentiality, and availability of informationProject management, managing deadlines, schedules, costs, migrations, and scopeEnsure efficient operation of the environment and other technological componentsProvide support and.
Intern
-Desktop computer maintenance -Laptop maintenance -Participation in meetings with software engineers -Technical support -Assistance to infrastructure technicians -Help desk -Systematic monitoring of the secure room -Installation of IT equipment -Assistance with audio and video systems -Operating system configuration -Installation of operating systems.
Hygor Cravo education
Bachelor Of Technology - Btech, Information System
It Technique, Information System
Frequently asked questions about Hygor Cravo
Quick answers generated from the profile data available on this page.
What company does Hygor Cravo work for?
Hygor Cravo works for ZAMine Service Brasil Ltda..
What is Hygor Cravo's role at ZAMine Service Brasil Ltda.?
Hygor Cravo is listed as Analista de sistemas pleno at ZAMine Service Brasil Ltda..
Where is Hygor Cravo based?
Hygor Cravo is based in Belo Horizonte, Minas Gerais, Brazil while working with ZAMine Service Brasil Ltda..
What companies has Hygor Cravo worked for?
Hygor Cravo has worked for Zamine Service Brasil Ltda., Marubeni Corporation, Engeteam Industrial Systems And Automation, Hudson Imports, and Squadra Technology.
How can I contact Hygor Cravo?
You can use AeroLeads to view verified contact signals for Hygor Cravo at ZAMine Service Brasil Ltda., including work email, phone, and LinkedIn data when available.
What schools did Hygor Cravo attend?
Hygor Cravo holds Bachelor Of Technology - Btech, Information System from Centro Universitário Una.
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