Harold Chun Email & Phone Number

San Francisco Bay Area

•Oversee the production process of training materials, including curriculum development, content creation, and multimedia integration, to ensure accuracy, relevance, and effectiveness of Commure's products and services.

San Francisco Bay Area

•Acquired by Commure in October 2024•Spearheaded the design and launch of comprehensive training modules and accompanying practical exams in the LMS for 9 medical specialties tailored for medical documentation specialists (MDS), successfully enrolling and training over 1600 medical documentation specialists.•Played a pivotal role in formulating the NQS grading rubric, thereby standardizing quality evaluations across all Augmedix Go medical notes, enhancing accuracy and consistency.•Developed and disseminated targeted training materials and calibration exercises on NQS Grading, which significantly improved the proficiency of new graders in employing the NQS rubric when grading Go notes, leading to consistent note quality evaluations.•Fostered cross-functional collaborations with QA, Product, and Engineering teams to delineate clear training objectives and quality benchmarks, resulting in streamlined training processes and improved Go note quality.•Provided analysis and feedback of pre-production Go's LLM prompts to fine tune the LLM outputs for primary care, emergency medicine, orthopedics, and oncology notes, resulting in Go note improvements in content recall, specialty knowledge, and note structure.•Led a team of 4 training managers, establishing rigorous performance metrics and providing support to their projects that resulted in sustained achievement of quarterly goals.

San Francisco Bay Area

•Led the onboarding and management of 151 medical documentation specialists in US Scribe Ops with 81% of new hires completing training, ensuring alignment with organizational goals and objectives.•Assigned medical documentation specialists to clinicians based on specialty preference, workload, and availability, optimizing team efficiency and productivity.•Managed EHR credentialing for all US medical documentation specialists, ensuring compliance with regulatory requirements and standards.•Screened 178 potential candidates, conduct final interviews, and make hiring decisions based on qualifications, skills, and cultural fit.•Oversaw UCSF credentialing and onboarding for 347 employees in the US, Bangladesh, and India Scribe Ops, facilitating a smooth transition into the organization and ensuring compliance with institutional requirements.

San Francisco, California, United States

•Supervised the progression of specialty training for five international scribe partner sites, ensuring the quality and consistency of the training process.•Designed oncology and dermatology specific templates for the Augmedix Notebuilder tool, enhancing the tool's readability and efficiency.•Developed 7 certification exams to validate scribe's proficiency in various medical specialties such as primary care, oncology, orthopedics, cardiology, and dermatology.•Conducted comprehensive training for medical documentation specialists on medical note taking for 13 medical specialties in UCSF, US Oncology, and University of Cincinnati Health.

San Francisco Bay Area

•Audited medical scribes' notes for 34 medical specialties to ensure quality and HIPAA compliance. •Assessed medical scribes’ readiness before they scribe for healthcare providers. •Tracked and optimized the scribe training timeline from one month to two weeks. •Trained machine learning algorithm to automate the grading of medical note screening exams.•Created a proof of concept demo of a tool that can help scribes generate a medical note with specific inputs.

San Francisco Bay Area

•Assisted healthcare providers at Dignity Ventura in documenting patient visits in the electronic health records systems. •Navigated the EHR during patient visits to enhance provider's ability to provide care to their patients. •Assisted physicians in a variety of specialties including family medicine and internal medicine.

Berkeley,Ca

•Taught various topics in anatomy to 400 undergraduate students using anatomical models and cadavers over 10 semesters.•Led lectures on specific anatomical systems.•Organized and taught review sessions on histology.•Contributed to the lesson planning of lab sessions to be more efficient on covering the material and engaging for the students•Assisted the lab instructors in setting up and teaching the course material •Answered any questions that students had about the lab during open hours.

Berkeley,Ca

•Organized and led each class meeting for the DeCal•Sought out guest speakers to give a lecture on the medical field for each class meeting•Performed administrative tasks for the DeCal

Berkeley,Ca

•Organized and led each class meeting for the DeCal•Performed administrative tasks for the DeCal•Developed lesson plans on anatomy to use when teaching elementary students•Led two groups and taught in two other groups that went out to teach human anatomy to students in East Bay Area schools

Berkeley,Ca

•Assisted the lab instructors for the lab portion of Biology 1B in teaching the material needed for the course. •Answered any questions that students have about the lab•Presented a lab introduction that goes over the concepts relevant to the lab and the procedure of the lab.

Berkeley,Ca

Worked with a grad student in the Baldwin lab on his project for researching the evolutionary history of the parasitic plant Orobanche.•Extracted DNA samples from plant specimens•Performed PCR to get samples of different gene regions from each species of Orobanche to construct a molecular phylogeny.•Went through herbaria databases to find out the locations of the samples to create a map of the spread of each unique clades of Orobanche. •Worked with specimen sheets in the Jepson Herbarium to get morphological data of each sample

Berkeley, Ca

•Assist the lab instructors for the lab portion of Biology 1B in teaching the material needed for the course. •Answer any questions that students have about the lab•Present a lab introduction that goes over the concepts relevant to the lab and the procedure of the lab.

Assist nursing and Child Life staff to provide a supportive, nurturing and therapeutic environment for hospitalized children in the play areas and at bedside.

Provided extra support for high school students on topics such as English and AP World History.

Berkeley, Ca

BUILD provides one-to-one literacy tutoring after school with an emphasis on reading for fun. Each BUILD tutor is matched with a child who they then tutor for the entire semester or academic year.

San Diego, Ca

Assist Rocketry teacher in 5th -6th grade class and provide supervision for students on the field during rocket launch days.