Hyunmin L. Email & Phone Number

Montreal, Canada Area

Genetec ClearID team: Sept 2018 - presentGenetec Clearance team : Jan 2016 - Sept 2018Genetec Clearance is Microsoft Azure based product consist of many micro services for case management which enables people (internal and external) to share and work togther.* Gather information/requirements/acceptance criteria on new features/user stories then incorporate them to test plan, test strategies and test cases* Prioritize test execution based on features vs risks* Perform functionality, usability, feature, system testing in continuous delivery environment* Bug reports, troubleshoot , validate fixes* Discuss with product manager, product owner and Devs to improve product functionalities, features* User stories reviews, UX mockup reviews* Present different and all types of scenarios to highlight the importance of bugs, features, enhancementStratocast team (from the start of the team to successful launch of the product and continuous regular release of newer version) : July 2012 - Dec 2015* Lead system test of Stratocast product - front end (UI and funtionality, usability) and backend (modified Genetec's Security Center running in Azure, Microsoft Cloud) functionality, performance* work with and provide feedback/opinion to product owner/manage for better usability and user experience* Work closely with Director, Operations team and Dev to come up with better ways to test, improve product* bugs report, validate fixes, troubleshoot* work/communicate with 3rd party partners for problems and troubleshooting issues* also support other QA teams during final release testingCloud Archives project* successful launch of the Cloud Archives product on time* performance, functionality testing* troubleshooting* work and coordinate with on-premises team to resolve bugs/issues

Montreal, Canada Area

• Application and user support of in-house developed CRM, Property management software(web applications)• Perform Functional, usability, user acceptance testing(during development and deployment stages) in client-server application, automate when appropriate• SQL query to validate data flow/modification• Continuous information/requirements gathering to enhance process/software (as a Business Analyst)• Work/coordinate with developers and users to provide solution

Senior QA and Release manager in GDO team : As a Release manager: • Delivering customized products/patches/fixes to different customers on schedule (most of them tight deadline)• Support customers during UTA (user acceptance testing) and communicate/prioritize any field reported issues and providing workaround/fixes• Coordinate with GDO team to define technical requirements and provide solutions for customer requests (customization of Dashboards and functionality)As Senior QA:• Define and update test plans, test cases from High Level Requirements for System • Integration testing and user Acceptance testing for different customization of Compuware product (VSM and Changepoint) projects focusing on functionality, requirements and end user experience • Coordinate with other QA, Dev in testing multiple projects of Compuware VSM, Changepoint for different customers• MS SQL query (select, inner join, etc...) to validate Chagepoint customization• Work closely with Project managers to ensure Scrum/Agile approach is practiced for the entire team• Work with other QAs and Devs in managing issue/defect priorities and scheduling fixes• Responsible for validation of fixed bugs, features, and general application support• Make sure technical decisions made are sound and meet the requirementsWorking towards BA (Business Analyst) :* Working with current BAs to learn and to become a BA* Create/update PSD (Propose Solution Document) from High Level Requirements* Coordinate with GDO team to define technical requirements and provide solutions for customer requests

* Provide testing estimates, status and on-going issues on testing projects* Work with Product managers and development team to make sure features are implemented properly and product(s) is/are developed according to the requirements* In charge of different testing projects – single service, multiple services, server-client platform, multiple OS* Write test plans, test procedures, internal technical procedures for different products* In charge of RPS security product testing - Firewall, Wifi, Anti-malware (anit-virus & anti-spyware), vulnerability* Created and maintain QA lab to enhance testing environment - over 60k malware collection in a closed LAN for malware detection and vulnerability testing* Provide usability and functionality inputs to development team* backup team lead* Provide guidance and training to team members and to interns* Provide support to other groups – Operations, Professional Services, Sales

· In charge of backend performance test and stress test· Develop testing on future products and current projects/products· Train technical sales people in latest products and functionalities· Write test plans, test procedures, internal technical procedures· Coordinate testing cycles with developers to meet the deadline· Provide technical support/information to customer support group· Provide technical support to sale engineers (who are on-site) during product installation/configuration

· Perform analysis of translation related fixes

* Provided pre-sales technical support (remote and on-site support) during evaluation and implementation stages resulting over $3 million in sales* In charge of quality/testing of products (annual sales of over $80 million)* Install, configure, troubleshoot for customers - at various locations (Madrid-Spain, Dublin-Ireland, Berlin, Leonberg -Germany, Geneva – Switzerland, San Jose, Boston, Seattle, San Diego)* Technical leader for OEM business Unit (August 1999 – Oct 1999) for Telecom 99 event in Geneva, Switzerland* Built a technical team in Dublin office – interviews, hiring, training, provided leadership* Provided leadership, guidance, training to junior staff - writing test plans, helping them to troubleshoot, and proper documentation for bug tracking and support purposes* Coordinated test schedules, lab maintenance, and post mortem meeting, test teams of Montreal, Berlin and Leonberg offices for testing schedules and maximize testing hardware as well as efforts* Provided implementation of the products, quality improvements