Henry Zheng Email and Phone Number
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Information Technology and Security leader with a tracking record of building efficient, competent and cohesive teams that enabled business success and enhanced business security posture | Strong technical leader with expertise in a broad range of IT and InfoSec fieldsInfoSec/IT Director or ManagerEmail: henryzheng8@gmail.comI am a process-driven, security-focused, and strategic leader with extensive experience developing IT and InfoSec strategy, designing roadmaps, and implementing solutions that lead to business success. The breadth and depth of my technical knowledge and the sharp business acumen allows me to bridge technology and business operation, which led to consistent implementation of the right policies, processes, systems, and solutions to optimize business security posture, employee productivity, process efficiency and user experience. Key competence:• Strategic Vision and Direction• Team Building & Talent Retention• IT Infrastructure and Operations• Risk Assessment and mitigation• Cybersecurity & Threat modeling• Incident response & management• Auditing and compliance• Business Continuity & Disaster Recovery• SDLC (Agile) and DevOpsPlease contact me (henryzheng8@gmail.com) for InfoSec and IT leader Opportunities so that your organization can benefit from my extensive experience and expertise immediately!!
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Director Information Technology OperationsWatchguard Technologies Feb 2024 - PresentSeattle, Wa, Us
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Director Of TechnologyCastilleja School May 2023 - Feb 2024Palo Alto, Ca, UsLeading the technology department to enable women learning and women leading -
Director, Information Technology OperationsGlobality, Inc. Feb 2022 - Feb 2023Palo Alto, California, UsLead and manage a global IT department consisting of IT infrastructure team and user service team to enable business via the most fitting technologies, highest efficiency, and impeccable services.- Build team accountability by defining roles and responsibilities, performance metrics, goals, and measuring performance monthly. Achieved 90+ NPS and 90% SLA compliance in H2 2022.- Achieved 30% software cost reduction in H2 2022 via renewal negotiation and offboarding unnecessary subscriptions- Improved IT operation efficiency with emphasis on self-service and automation -
Sr. Manager, It Infrastructure OperationsAgilisium Consulting Sep 2020 - Feb 2022Los Angeles, Ca, UsLed the IT operations team to provide timely, competent, and customer-oriented services to a global enterprise organization with 2400 internal users.- Own and manage IT infrastructure IAM, Compliance, Change Control, Incident Management process. - Review and optimize life cycle of user identities - Collaborate with Information security and compliance team to ensure IT operations are aligned with policies and meet regulatory standards (ISO, NIST, GxP, FDA 21 CFR Part 11, etc)- Spearhead SaaS application license management program to improve visibility and efficiency of license utilization, which led to significant cost saving (35% in Google Workspace license alone). -
It DirectorUpwork Jan 2014 - Mar 2020San Francisco, California, UsIT Director: Jan. 2016 - March 2020Sr. IT manager: Jan. 2015 - Jan. 2016IT Manager: Jan. 2014 - Jan. 2015As the head of IT department, I provided the vision of the IT team, to optimize business operation and user productivity. Policies and Procedures were set to streamline process, and make IT team more efficient and effective.I also played a key role in the company's information security and compliance effort to meet all applicable regulations and auditing including SOC2, SOX, GDPR, etc.Company security posture was enhanced with policies, processes and solutions including password policy, acceptable use policy, business continuity plan, IT asset management, endpoint protection, network and infrastructure security, and user security awareness training.My team enabled users with a cloud first infrastructure leveraging IaaS (AWS, Azure, GCP), SaaS (Google Gsuite, Okta, Slack, Zoom RingCentral), and Atlassian products (Jira, Confluence, BitBucket). As Upwork grew, so does our presence in major US cities. My team is a key force to build new offices in San Francisco, Santa Clara and Chicago. -
It ManagerExponent Oct 2007 - Jan 2014Menlo Park, Ca, UsIT Manager: Jan. 2013 - Jan. 2014Sr. System Engineer: Oct. 2007 - Jan. 2013I started as an key individual contributor and later on was promote to manage the core infrastructure team, responsible for company back end infrastructure (AD 2008), messaging system (Exchange 2010 server, Lync 2010, Blackberry Enterprise server, Good Server), SAN storage (EMC CLARiiON, NetApp FAS, Cisco MDS FC switches), VMware vCenter environment (vSphere 5.1), and other IT duties. -
It ManagerClaria 2000 - 2007UsI was In charge of the Corp IT team. Responsibilities included front end user support, data center operation, and back end Windows infrastructure. -
ChemistAlza Corporation 1996 - 1998Seattle, Washington, Us
Henry Zheng Skills
Henry Zheng Education Details
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San José State UniversityChemistry
Frequently Asked Questions about Henry Zheng
What company does Henry Zheng work for?
Henry Zheng works for Watchguard Technologies
What is Henry Zheng's role at the current company?
Henry Zheng's current role is Information Technology and security leader, CISSP.
What is Henry Zheng's email address?
Henry Zheng's email address is he****@****ity.com
What is Henry Zheng's direct phone number?
Henry Zheng's direct phone number is +140857*****
What schools did Henry Zheng attend?
Henry Zheng attended San José State University.
What are some of Henry Zheng's interests?
Henry Zheng has interest in Christianity, Investing, Traveling, Sweepstakes, Gardening, Home Improvement, International Traavel, Electronics, Music, Automobiles.
What skills is Henry Zheng known for?
Henry Zheng has skills like Microsoft Exchange, Linux, Perl, Data Center, Cisco Technologies, Active Directory, Cloud Computing, Vmware, Infrastructure, Switches, Agile Methodologies, Start Ups.
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