Helana Zagami Email & Phone Number

United States

Highland, Maryland, United States

I schedule the transportation of containers from 3 ports to 3 warehouses across 2 states. I track vessels and containers using OpenTrack and record changes using Microsoft Excel.

Clarksville, Maryland, United States

I help people achieve their goals within their personal and/or professional spaces through disassembling areas, sorting belongings, thoughtfully distributing what no longer belongs, and reassembling spaces to align with specified goals. The scope of my projects range from a closet to an entire single family home. As a member of the National Association of Productivity and Organizing Professionals (NAPO), I continue to expand upon my knowledge and understanding of organizing as I sharpen my process of bringing order and aesthetic to spaces.

Brinklow, Maryland, United States

I create custom watercolor and acrylic paintings. My most notable commissions - garnering over 30 buyers, 4 of whom are repeat customers - are watercolor house paintings finished in repurposed frames. I have over 5 years of graphic design experience working with businesses across 8 different industries. I create logos, vector graphics, social media posts, brand kits, flyers and brochures using Adobe Illustrator and Canva. I create digital pet portraits using Illustrator and produce customized goods through a third party distributor.

Ashton-Sandy Spring, Maryland, United States

Positive customer and employee feedback to senior management resulted in my promotion to a long term position leading customer relations and store design. I trained 2 new employees on standard operating procedures and store culture. I managed customer experience by fulfilling in-person and telephone inquiries, running the POS, and loading cars with merchandise. I revitalized store design by re-painting the store's entryway, standardizing 100+ signs, reconfiguring 3 displays, and establishing policies to regularly organize merchandise.

Ashton-Sandy Spring, Maryland, United States

I joined the Good Earth team as a seasonal cashier during Christmas tree season.

Ellicott City, Maryland, United States

I harvested, arranged, and sold bulk flowers in batches of 6-12 bouquets that generated approximately $2k in revenue during the growing season. In the same breath I sowed, watered, weeded, harvested, distributed, and sold vegetables on 2 acres of land using organic practices. Following peak vegetable season, I organized 2,000 people daily in high-traffic areas at the Petting Farm.

Columbia, Maryland, United States

I bridged Amplio Learning with Howard County Public Schools (HCPSS) to administer speech and language evaluations in over 10 HCPSS schools. I created assessment schedules among Speech Language Pathologists (SLP), Amplio SLPs, and myself. I ensured students had a safe environment conducive to testing.

I led a 3-person creative team in designing and implementing a marketing campaign for the company's first virtual fundraiser which reached 500 people. I generated weekly social media content by researching and conducting questionnaires, then using Adobe Illustrator and Canva to format findings into an average of 3 weekly posts for Twitter, Instagram, and Instagram stories.

Severna Park, Maryland

I edited content from over 40 contributors, created 6 interactive graphics, and designed the entire layout for the American Public Power Association’s 31-page Cybersecurity Roadmap.I invented logos, assets, and a comprehensive style guide using Adobe Creative Suite and Microsoft PowerPoint for the North American Energy Resilience Model’s branding initiative.I shaped Beam Reach's digital presence through website design using Squarespace, HTML5 and CSS as well as writing employee bios, service summaries, mission statements, social media posts, and graphics.

Prince Georges County, Maryland

Using Adobe InDesign and Photoshop, I designed and edited PGAS's monthly newsletter which reached 400 members.

Washington D.C. Metro Area

I managed Facebook, Twitter, and YouTube accounts for 3 TV programs. I welcomed, accommodated, and provided tours for program guests. I conducted live interviews with D.C. residents for special show segments. I operated the teleprompter and updated Facebook Live during program airtime. I shadowed video producers, radio producers, videographers, and editors.

Rockville, Md

I conducted phone screenings to identify direct sales talent and maintained a 15% conversion rate of cold call sales.