● Developed first-ever on-ground facility robotics architecture and defined leading guardrails for autonomous operation and remote control. Collaborating with robotics vendors to influence their technical features and robot design to meet corporate requirements. Changing mindsets on what it means for robots to safely work with people and the facility. ● Defined new OT Edge to Azure Cloud architecture to enable remote control and configuration of facility PCN equipment influencing cybersecurity design and unlocking transformative new capabilities that were previously blocked. ● Created innovative proof of concepts - applying generative AI to solve human performance factors, improve work order planning, speed up exception management, and identify potential high risks from deviations - winning awards for a hackathon. Worked with services such as Azure ML Studio, Azure Open AI Studio, Azure AI Search, etc. ● Architecting solutions that integrate Chevron’s Azure services and ecosystem with different low code platforms like ServiceNow, PowerPlatform, Dynamics 365, Salesforce, and Pega Systems. ● Developed and deployed platform messaging components - influencing platform transition to event based architecture. ● Provided advanced level 3 troubleshooting for hundreds of products woven across facility, corporate and cloud networks built with a variety of technologies. ● Developed and communicated technology roadmap plans, targets, and focus areas to align teams for quarterly planning increments. ● Managed staffing and assignment of resources to ensure skill alignment. ● Delivered technical brown bags and setup communities to improve organizational capability and skill up staff. Presented topics such as Copilot for GitHub, Copilot for M365, Gen AI, robotics architecture, blending of low-code architecture, service bus and event based triggers, public IaaS architecture patterns, etc.

● Managed the resources and work direction for the ServiceNow Platform team. ● Set and communicated a clear vision, objectives, and scope. ● Built a community culture where tenants are empowered to lead and deploy new features, set standards for other tenants to adopt, and share their learnings.● Designed governance boards & charters, decision flows, and new processes to enable a large number of cross-functional tenants to collaborate and coexist effectively.● Practiced SAFe Agile as a Product Owner - writing and prioritizing epics, features, and user stories.● Led and facilitated cross-functional technical discussions and tenant product owner groups to reach alignment on strategic and technical decisions and guardrails.● Managed platform upgrades, changes, and support requests. ● Built a work intake process to add new tenants, field new development requests, and onboarding new resources.

● Enabling mobile, web, desktop, and technology solutions by designing architecture patterns that span across the Process Control Network (PCN), Process Data Network, Private Intranet and Cloud (Azure and AWS)● Defining digital transformation strategies that align Chevron Manufacturing's business goals with IT strategy● Strategically guiding technology selections by analyzing quality trade offs, benefits/value, costs, risks, and return on investments● Managing information risk by analyzing threat models, security policies, and various security standards● Influencing the direction of solution architects and business analysts towards common enterprise solutions● Providing design input during Agile Program Increment Planning sessions for each train's architectural runway

● Install Maximo and Upgrade from Maximo 7.1.1.x version● Design and deploy Maximo Infrastructure across a geographically dispersed environment w/ low bandwidth● Troubleshoot and support Maximo integrations, LDAP Authentication, and DataXtend Database Replication● Optimization of Maximo infrastructure, Maximo application, and WebSphere● Design and enhance reports with Business Intelligence and Reporting Tool (BIRT)● Administer Oracle 11.2.0.4 databases in Linux, UNIX and Windows environments● Analyze business requirements, build deployment scripts and rollout new Maximo releases● Utilize ITSM Incident and Change management processes

● Managed the IT Governance Policy working group● Planned and implemented rollout of IT policy updates to multiple operating companies● Presented IT governance decks at lunch 'n learns, conferences, and community of practices● Achieved buy-in and deployed an IT governance collaboration site – innovatively integrating IT governance boards● Gathered requirements for IT governance processes and technically implemented automated workflows● Devised an IT Function Scorecard to drive differentiating behaviorsLaunched IT Function Lean Sigma Program and framed core processes and infrastructure: charter, shaping curve, etc● Advanced IT Function organizational capability around Lean Sigma fluency and culture● Facilitated a Lean Sigma Project across multiple business units and reduced wait time for storage migrations● Achieved preliminary efficiency improvements of 40% across the Data Center Assets through the Lean IT project● Taught courses on the Lean IT Methodology● Developed Web Intelligence metric reports on Business Objects to identify Lean Sigma bottlenecks

● Gathered and assessed Reliability processes across multiple operating companies● Architected an IT Function Reliability process flow and designed the user interface of the Reliability Tool● Defined and implemented lagging and leading Reliability indicators to measure process health● Developed the Business Objects Reporting Universe database for measuring Reliability

● Maintained and controlled work plan for a team with an annual budget over $2 Million● Managed action items, issues, risks, and opportunities both on a Program and Team level● Produced dashboards and team progress reports for management● Assisted in project framing: defining team charter, scope, deliverables, and projecting budgets● Created alternative analysis to weigh risks inherent to limiting SharePoint customizability in early releases

● Built, racked, and configured hundreds of servers in the data center working with network and storage teams. ● Patched servers and maintained technical & SOX controls. ● Installed server level applications and provided level 2 troubleshooting for customers of Corporate tax, Law, Aviation, etc● Provided desktop support for onsite customers troubleshooting both workstation issues and meeting room collaboration solutions. ● Recognized for excellent customer service on numerous occasions.