Managing a 15-member team, two subgroups - one managed on Agile Scrum model and the other on Kanban delivery modelProduct Vision Creation and Delivery OversightSOW ManagementContract Price NegotiationDigital Transformation of Financial monolith to web-services based architectureRESTful integrations with SAP S/4 HANA, Icertis Contract Management, Salesforce, etc.ACH PaymentsUser Provisioning and IAM based access managementRelease and CI/CD Pipeline Management

Recognized for identifying and generating customer and business value, facilitating data and OKR-driven decision-making, and setting, converting, and articulating product vision into specific feature strategies and roadmaps. I focus on delivering the next-generation configure, quote, and ordering experience.Launched a cloud-based, scalable, and high-performance ‘B2B/B2C e-Commerce and CPQ platform’.• Eliminated ~17% repeated effort per project by seamlessly integrating configuration, price, and quote data with the digital twin.Launched (AWS-based) post-sales Digital Twin• Envisioned a data-driven product addition framework reducing product go-to-market time by 80%.• Introduced cloud-enabled diagnostics, fueling a remarkable 25% YOY growth in residential service contracts, enhancing the customer experience while driving down service times.

Collaborated with cross-functional teams. Converted features into capabilities and epics, delivering incremental value. Nurtured a culture of continuous improvement and data-driven OKR tracking. Ensured prompt stakeholder communications, resulting in seamless project execution and client satisfaction. Supervised multiple agile teams through several successful iterations.• Saved the organization ~$320K yearly by optimizing product personalization workflows and integrating multiple legacy systems.• Grew sales by ~27% by launching AI-based IOT solutions that auto-adjust lights and shades based on the weather outside.• Specification management for the inaugural thermostat device, interfacing with major HVAC systems across US, Europe, and Middle East geographies.

Led strategic empathy sessions with ultra-luxury B2B stakeholders. Created and prioritized epics and stories. Facilitated focus groups, JAD sessions, and KPI definition.

Expertly elicited and documented intricate business rules, leading to seamless integration of acquired Pharmacy Benefit Management (PBM) systems. Spearheaded dynamic brainstorming sessions, harnessing diverse expertise to optimize project strategies. Navigated complex integrations with finesse, delivering impeccable project deliveries.• Streamlined drug formulary transformations leading to a 30% increase in integration efficiency.• Led brainstorming sessions for a consistent Prior Authorization workflow, resulting in a 12% decrease in the denial rates.• Managed complex health plan mapping and translations, culminating in a 20% reduction in project completion times.

Spearheaded multiple business process reengineering efforts. Conducted focus group sessions to uncover and identify pain points and prioritize solutions. Navigated intricate UAT and post-launch scenarios with tact, ensuring client satisfaction and meaningful stakeholder relationships.• Headed Effort Estimation - CMMi Level 3 accreditation, ending up improving estimation consistency by 25% and process compliance by 53%.• Innovated robust risk assessment processes, ensuring an 80% reduction in project vulnerabilities passing through the development process.

Marketing Strategy and Planning, Environmental Analysis, New Business Development, Business Analysis and Process Re-Engineering.Crafted a compelling business case for a mobile application that empowers replenishing agents to serve as marketing material placement auditors, improving operational efficiencies by 35%

Worked in B2B Telecom Billing. Engaged in the development of MIS reports using Oracle 9i / UNIX platform.• Cut new billing report generation time by 12% through PL/SQL and Pro*C script optimization.• Performance tuning, query optimization, and indexing strategies.• Led a 3-member team.