Guest Engagement Specialist
Current- Manage the daily operations of Lava Java café, ensuring smooth functioning by overseeing inventory, ordering supplies, and maintaining stock levels to avoid shortages and ensure the availability of all items.- Develop and regularly update the café’s drink menu, including creating seasonal specials, while ensuring all beverages are prepared to high standards of quality, presentation, and taste, and accommodating dietary requirements such as allergies or special preferences.- Deliver beverages to various areas of the building, ensuring timely and efficient service.- Maintain the cleanliness and organization of the café and lobby areas by performing regular cleaning tasks, caring for plants, and providing additional guest amenities such as coloring books, ensuring a welcoming environment for all guests.- Adhere strictly to the facility’s Standard Operating Procedures (SOPs).- Foster positive interactions with guests and staff, promoting a friendly and approachable atmosphere that contributes to a welcoming and engaging office environment.