I I

I I Email and Phone Number

Front Office Supervisor – Kempinski Hotels
I I's Location
St Petersburg, St Petersburg City, Russia, Russian Federation
About I I

I I is a Front Office Supervisor – Kempinski Hotels.

I I's Current Company Details

Front Office Supervisor – Kempinski Hotels
I I Work Experience Details
  • Kempinski Hotels
    Front Office Supervisor
    Kempinski Hotels Jun 2016 - Dec 2016
    Санкт-Петербург, Россия
    Coordinating the activities of the Front Desk with other main departments, such as housekeeping and reservation; check in/check-out; up-selling booked rooms to higher room categories; responding to guests' questions and complaints, when necessary; dealing with guests' bills and cash/credit cards; room assignment; handling guests' documents, group documents and vouchers; check in/check-out for VIP-guests; cash collection.
  • Corinthia Hotels
    Guest Service Manager
    Corinthia Hotels Aug 2014 - May 2016
    Санкт-Петербург, Россия
    Coordinating the activities of the Front Desk with other main departments, such as housekeeping and reservation; check in/check-out; up-selling booked rooms to higher room categories; responding to guests' questions and complaints, when necessary; dealing with guests' bills and cash/credit cards; room assignment; handling guests' documents, group documents and vouchers; check in/check-out for VIP-guests; cash collection.
  • Sokos Hotels
    Service-Manager
    Sokos Hotels Aug 2011 - May 2014
    Санкт-Петербург, Россия
    Coordinating the activities of the Front Desk with other main departments, such as housekeeping and reservation; check in/check-out; up-selling booked rooms to higher room categories; responding to guests' questions and complaints, when necessary; dealing with guests' bills and cash/credit cards; room assignment; handling guests' documents, group documents and vouchers; check in/check-out for VIP-guests; cash collection.
  • Sokos Hotels
    Customer Care Assistant
    Sokos Hotels Jun 2009 - May 2010
    Санкт-Петербург, Россия
    Check in/Check-out; working with guests' bills and cash/credit cards; room assignment; handling guests' documents, group documents and vouchers.
  • Sokos Hotels
    Bell Boy
    Sokos Hotels Jun 2008 - Jun 2009
    Санкт-Петербург, Россия
    Basic tasks which are expected of a bell boy, meeting and assisting groups and individual guests. When possible, working with front desk colleagues to ensure that guests receive an efficient and welcoming arrival.

I I Education Details

  • St.Petersburg Institute Of Hospitality
    St.Petersburg Institute Of Hospitality
    Financial Management

Frequently Asked Questions about I I

What is I I's role at the current company?

I I's current role is Front Office Supervisor – Kempinski Hotels.

What schools did I I attend?

I I attended St.petersburg Institute Of Hospitality.

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