Dedicated and detail-oriented professional with a diverse background in bookkeeping, office administration, and customer service. Proven experience in delivering exceptional service in the banking sector, with a focus on identifying and meeting customer needs. Currently serving as a Customer Experience Associate at TD Canada Trust, I excel in providing financial advice, processing transactions, and maintaining the confidentiality of client information.Prior to my banking role, I played a key role as a Bookkeeper at Ashley Department, where I managed balance sheets, income statements, and financial transactions. Additionally, my responsibilities included accounts receivables/payables management, payroll processing, and ensuring the confidentiality and privacy of financial records. I bring strong organizational skills to the table, as evidenced by my role as an Executive Assistant at Canadian & Arab Paralegal Services. In this capacity, I welcomed clients, performed basic clerical duties, and successfully managed workflow and priorities in a fast-paced legal environment.My educational background includes a focus on Bookkeeping and Accounting Practices, as well as Office Administration, both completed at Algonquin College in Ottawa, Canada. Graduating with honors in General Office Administration, I possess excellent verbal and written communication skills in both English and Arabic. My proficiency in Microsoft Office Suite, QuickBooks, and Adobe Creative Cloud, along with my experience managing social media platforms, positions me as a versatile candidate.With a proven track record of effective communication, a strong work ethic, and innovative problem-solving, I am now seeking a challenging position as a Bookkeeper or Accountant where I can apply my skills and contribute to financial management and reporting.