• It is an MSc E&I consultancy project from the University of Edinburgh Business School which cooperates with the Scottish Government Data Division• We work as a consultant role to give proposals to the Government as well as work with them1. Presenting independent research skills to do case studies to find the best practice to help organisation improve their information collection process2. Demonstrating cross-cultural work skills, flexibility, and teamwork skills by coordinating with the team to have success proposal with the Data Division department3. Showing Problem Solving Skills by working as a consultant and being creative to handle the tasks to better respond to the organisation, such as design thinking workshop planning

A charity fundraising project for raising funds to help the poor children in Scotland - Responsible for finding suppliers and communicating with them as well as coordinating with the team members to meet their needs and expectation- Producing the products (500 posters)- Assisting finding the product designers

1. Showing problem-solving skills and communication skills by executing around 500 phone calls to facilitate the merchant's online store construction completed, maintain the merchants’ active rate2. Designing and developing the qualitative project of merchants' interview3. Demonstrating listening and writing skills by providing constructive advice to the merchants’ questions4. Using organization skills to maintain the interpersonal relationship with merchants through organizational software, ex Intercom5. Showing analysing skills by evaluating merchant weekly performance reports in Looker to monitor the merchants’ active rate6. Manifesting teamwork with the team to come up with better strategies to boost better merchants’ participation rate7. Maintaining the customers’ relationship through enhancing merchant’s positive impression on organisations and handling merchant’s negative emotions

1. Showing word processing skills by organizing internal files 2. Demonstrating attention to detail by reviewing the administrative files

1. Showing strong organizational and project management abilities by being responsible for recruiting 15 participants, doing 3 focus group interviews, collecting and analyzing data, writing down a short summary report2. Demonstrating communication skills by being familiar with administrative tasks such as e-mailing with team members to schedule the meeting time and inform project updates3. Collaborated with a foreign partner to negotiate task assignments and provide mutual support, ensuring successful teamwork and project outcomes

1. Responsible for handling administrative tasks2. Acquired in-depth knowledge of insurance policies and procedures, obtaining relevant certifications to enhance my professional skills

1. Providing support to the professor by organizing files and interview records