Shiv Raj Singh Email and Phone Number

Pune, Maharashtra, India• Profile: Client-facing, business requirements finalization, working with cross-functional teams, end-to-end delivery of the project. Technology Consulting, SDLC, Agile, Scrum, DevOps (planning), UI/UX Design, Gap Analysis, Quality Assurance, Sprint Planning, Change Management, Stakeholder Management, Third Part Vendor Integrations.• Delivered software solutions consistent with product road map, release plan milestones and KPIs. Successfully onboarded a new client which was going to be the second biggest.• Cooperated with project partners to develop system analysis and new system design based on client specifications. Met program performance, usability and scalability criteria by translating business requirements into high-level conceptual design and oversaw grooming of engineering (developers) and QA teams. Demonstrated excellent written communication skills in business documentation (BRD/HLS/FRD/FSD), reports and their presentation.• Designed and created 5 customized screens involving real-time on-screen calculations, inter-dependent fields and conditional rendering. Co-ordinated with the developers in API development, field mappings, API documentation and UAT testing. Integrated Lentra's LOS with CRM (Microsoft Dynamics) and LMS (NSEL FinnOne). • Conducted regular demos for the client’s top management on significant project milestones and undertook training for the client’s users on automation systems and features. Troubleshot problems and diagnosed system faults. SPOC for client testing support and bug resolution.• Co-ordinated with a team of 15+ members including BAs, Developers and Testers for delivery of the project. Served as mentor to juniors and newly joined team members.

Working as an Operations Executive at GVaant - a global digital network of partners across the world. I help global brands identify and connect with suitable distributors, dealers, franchisees, suppliers, experts, consultants, etc., from more than 30 countries. Some of the key industry sectors I have worked for include FMCG, Food & Beverages, Cosmetics, Automotive, Electronics, Home Appliances, Industrial goods, etc.