- Run monthly reports offering insights into our portfolio of leases and loans- Designed monthly report template selecting key data concerning the portfolio and different departments- Run reports in the data system for information requested by different teams and purposes- Assist in resolving system-related issues through research and testing- Entered data and assisted in cleaning data during system transfer process- Assisted in research of client's market/industry for a credit report- Assisted in daily bookkeeping for accurate and timely bank records

My main task is to provide a personable, yet fast customer experience. In this role, I learned to be a better team player and communicator by always being ready to take on any task that would help the team work faster. Most importantly, I built upon my multitasking skills to better serve customers in a fast-paced working environment.

I have been in two leadership roles serving the non-profit Strong Women Strong Girls Boston University chapter. In my time as a Site Leader, I performed the following tasks:- Communicated issues and areas of improvements between the mentors, site facilitator, and directors- Mentored elementary school girls grades 3-5 to learn about female empowerment and relationshipsIn August 2021, I had to chance to transition to my current position as a Finance and Fundraising Officer to support our mission in a different way. I perform the following tasks: - Recorded fundraising donations and expenses into Excel and memos- Raised over $2,500 in donations through creating merchandise and social media campaigns

In my time as a research assistant, I have had the chance to develop my skills analyzing qualitative data while keeping an open, curious mindset.- Detected key participant experiences, emotions, and speech language in recorded interviews and recommend new codes to help identify patterns in the qualitative data- Write observation memos to summarize interviews and raise new questions in the research process- Examined robotics industry articles by noting specific attributes in Excel to form initial hypotheses about data and shape research direction

My main purpose in this role was to support the Sales and Events teams to grow their customer base and retain more loyal clients. - Identified potential consumers and reached out through email to introduce new customers through loyalty programs which expanded each specific restaurant's local customer base- Cleaned and analyzed customer data reports using Excel to identify candidates for different loyalty programs that raised restaurant foot traffic and revisits- Marketed events through writing and designing emails to attract existing customers to special event dinners- Developed standard operating procedures in Microsoft Word to describe tasks to new employees and save time during training procedures

- Corrected last minute hardware and software problems to help professors continue with class procedures- Articulated technical hardware situations for managers to efficiently pursue next steps to solve problem

- Designed social media posts on Instagram, Facebook, and LinkedIn using Photoshop and Canva to promote program exam prep sessions for interested students and membership events for tutors- Tutored undergraduate business students to help them better understand concepts and prepare for exams

- Led a team of five by facilitating discussions and organizing agendas to identify strategic approaches towards to solving the client’s customer demand, and operational problems- Conducted surveys on the client's customer base using Qualtrics to better understand customer attitudes towards products for which the information was not available through existing data- Analyzed industry expert interviews to determine the industry’s fit as a market vertical for the client- Created PowerPoint slides to present the recommendation in a concise, understandable method to the client and their consulting firm

- Participated in 80 hours of live webinars, training, and lectures to acquire business acumen- Developed professional skills such as communication, networking, and project management- Completed entry-level training in human resources, finance, advertising, and leadership

Private math teacher for high school courses: Algebra II Trig and Pre-Calculus.