Ibrahim Atef Email & Phone Number

6th Of October, Al Jizah, Egypt

Industry 4.0 | Digital Transformation | Machine Vision | Robotics | Track & Trace

Cairo, Egypt

• Utilized a range of sales techniques, including prospecting, lead generation, and needs identification.
• Gained experience in CRM software and streamlining communication with customers.
• Developed strong skills in objection handling and customer satisfaction by actively listening to customer objections, addressing concerns with tailored solutions, and following up promptly.

• Conducted research and analyzed existing manufacturing processes.
• Improved existing manufacturing processes to increase efficiency and reduce waste.
• Utilized Lean Six Sigma strategy & Process Development tools such as DMAIC, PDCA, and Ishikawa Diagram to eliminate waste in setup time for injection molding machines.

• Fabricated and assembled equipment such as vessels and tanks using lathes and milling machines.
• Maintained equipment by inspecting it, and then repairing or replacing parts as necessary.
• Conducted routine preventive maintenance tasks, such as oil changes, tire rotations, and brake inspections, to ensure that vehicles are in good working order and to prevent breakdowns.

• Managed databases and systems and ensured that information is up-to-date and accurate.
• Prepared the salaries of the employees, ensuring accuracy and timely distribution of payments.
• Acted as the point of contact among executives, employees, clients, and other external partners.
• Provided customer service to clients and customers, answered inquiries, and resolved issues as needed.
• Supervised staff to ensure quality work and adherence to company policies and procedures.