Promoted to this role in order to improve the efficiency of the Colavita Online Gourmet Store and improve E-Commerce fulfillment. Designed a new, larger and more efficient space for the fulfillment and special project production area. Improved shipping times for Colavita GS by 3 days. Collaborates daily with E-commerce department to minimize customer chargebacks, control and prevent shipping damages and implementing procedures and processes to improve shipping times and customer satisfaction. Inventorying all raw packing materials to create visibility and facilitate supply reordering process. Renegotiated all raw materials costs achieving a 25% savings on packing and production materials. Working alongside 3PLs and utilizing WMS software to optimize warehouse and fulfillment operations. Overseeing production of made to order SKUs for e-commerce orders. Developing standard operating procedures (SOPs) for inventory control, logistics management, and order fulfillment to meet operational goals. Preventing inventory shrinkage, accidents, and occupational hazards. Optimizing procurement of inventory by improving vendor relationships, performance, and lead times. Managing a dynamic team of production supervisors, full-time, part-time and temporary warehouse staff. Handling all aspects of personnel issues, such as hiring, cross training, performance evaluations, professional development, and termination. Provides clear direction to achieve goals, creating an environment that fosters team commitment, drive and employee engagement. Supporting efforts to attain certifications and improving production lead times, and customer experience. Directly involved in implementing Netsuite as the companies new WMS. Designing customizations to fit the company’s needs. Successfully transitioned the fulfillment department to the new WMS and served as the go to troubleshooter for the entire period.

Provided product samples, sales brochures, informational references, and other incentives to increase brand products SKUs for clients. Managed and redesigned product displays as per the current trend, seasonal cycle, and discount offers. Prepared and adhered to a schedule of regular store visits across NYC, ensuring the adherence to both brand and store merchandising policies of and the standard guidelines. Supervised product displays, shelving systems, and product stacking as per the floor plan, guaranteeing proper removal of any damaged or defective products, replacing it accordingly. Interacted with sales professionals, store staff, and other marketing representatives informing them of upcoming store projects, time deadlines, and customer requirements, educating store staff regarding progressive trends in business, latest business updates, and further progressive plan for business expansion, and devising innovative sales strategies accordingly for attracting more customers. Led weekly Costco Roadshow presentations across the US bringing a selection of brand products for tasting to Costco Clubs in order to entice Costco buyers to add SKUs onto their rotation. Set up and training of CDS employees at all Costco locations to achieve brand and product awareness for the duration of the Roadshow. Improved Costco sales during the roadshows by 30% resulting in the addition of three permanent SKUs across the Midwest and Southeast sales regions.

Freelance position assisting patients with language barriers in various medical facilities during doctor appointments, scheduled tests and procedure as well as IMEs. Simultaneous interpretation: Polish to English, English to Polish, Italian to English, English to Italian.

Hired to improve the operations of the Bone Density Unit. Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments. Managed and directed fiscal operations, including planning budgets, authorizing expenditures, establishing service rates and coordinating financial reporting. Initiated audit process to evaluate thoroughness of documentation and maintenance of facility standards. Identified process improvements in the day-to-day functioning of the department. Established standards for selection, promotion and termination of staff. Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Managed Care regulations. Contracted the Unit with Managed Care plans and coordinated the re-credentialing process for the existing contracts. Prepared all literature and promotional materials for the new, innovative body composition study offered by the unit. Created the company website. Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a positive work environment.

•Prepared shoot sites as needed for particular projects (setting up equipment, shooting)•Translated/proofread/edited/wrote Italian to English and vice versa materials for video subtitles, print magazine and web editions•Layout of a monthly magazine using InDesign •Webpage and Facebook page management

Performed all managerial duties and supervised daily office operations for a busy upscale OB-GYN office. Provided continuous, high quality support to both patients and staff. Negotiated, completed and submitted all contracts with insurance companies. Insurance coding and billing of all procedures, follow up and collections. Resolved coding issues and updated policies and procedures. Maintained OSHA and HIPPA compliance. Oversaw inventory and purchases of all medical and office supplies. Negotiated pricing with vendors to lower supply costs. Developed and achieved financial and growth goals. Assisted in resolving and satisfying client requests and internal operational issues. Assisted physician in planning the weekly departmental Grand Rounds meetings, including compliance with CME accreditation procedures.

Traveling with a group of 18-22 students (ages 17-25) to Florence, Italy. Aiding students with assimilation to the study abroad experience (helping with cultural differences and foreign language issues). Assisting professors with daily tasks such as organizing and arranging the classroom for presentations and preparing relevant course documents. Responsibnle for booking all activities such as ticketed museum visits, group dining and day trips.