Iain John Email & Phone Number

Optimising your teams' performance to increase productivity, improve morale, and achieve goals is no small feat but essential in today’s world of dispersed working and it it directly affects your organisations bottom line.Hi, I'm Iain, I specialise in optimising teams with process automation and AI, modern ways of working, and dynamic goal creation that teams love and embrace to achieve great things. My proven approach is rooted in Lean thinking and Agile principles, focusing on empowering teams' to take accountability for the performance of the team across three key areas, Processes, Ways of Working, and PurposeProven Results: £135,000 Saved on Full Time Employment Salaries......Transformed a workplace management team of 25 colleagues over three locations to new and effective structured ways of working, resulting in the achievement of their strategic goals with three less members of staff, making an FTE saving of over £135,000 per annum, whilst still improving team morale.£52,000 Saving on Annual Interim Staff Resource......Simplified, standardised and automated the annual workspace assessment processes for a Health and Safety team resulting in the efficient handling of over 2000 occupational health cases reducing risk to the organisation and removing the need for £52,000 per annum in interim labour costs to support case handling.Slashed Customer Waiting Times From 12 weeks to 2 weeks......Helped a customer service team, struggling with customer demand, by introducing proven innovation techniques, that led to improvements, reducing waiting time from 12 weeks to 2 weeks, and avoiding the initial plan of adding two new team members at a cost of circa £50,000 per annum.£600,000 Saved in PFI Contract Penalties......Through the mapping and improvement of 24 end to end processes I helped a 200 strong front of house patient care team, at a healthcare facilities services company, improve their service at a major UK hospital, eliminating 98% of SLA and KPI breaches and removing £600,000 per annum of PFI contract penalties to the health trust.Saved 140 Full Time Employee Hours per Month......Improved efficiency of a financial services team of 12 colleagues across two sites, through the introduction of effective planning and prioritisation techniques, and transparent working methods allowing 140 full time employee hours to be redistributed to add value to another team in another part of the business.Ready to optimise your teams and see the results I can get for you? Let’s connect and discuss the challenges you face and how we can fix them.