Iain Macdonald Email and Phone Number

Continuing in my role managing the ISG (formerly DCG) Global BMS, reporting and metrics. I have now added responsibility for managing the EMEA customer advocates team, who work on the customer's behalf within the Supply Chain Organisation.

Responsible for managing the Global Business Management System, Metrics and Reporting.

Senior management position within the Global Supply Chain organisation of the Lenovo Data Center Group. Responsible for managing customer specific server configurations, supply chain performance metrics and data analysis, order process error correction and software entitlement management. Highly skilled team based in several countries worldwide.

Managing a highly skilled team based in China, Slovakia and the UK who assess, manage and process complex customer specific configuration requests for Lenovo's X86 Server business.

Responsible for developing a process to determine and manage order performance to SLA for Global Account customers for the X86 business acquired from IBM. Map the process to existing Lenovo management system.

Responsible for Customer Order Scheduling and Data Management operations globally for IBM's X86 business. Driving process alignment and improvement using best practice from Geo teams. Transferred from IBM Jan 1st 2015

Responsible for Customer Order Scheduling and Data Management operations globally for IBM's X86 business. Driving process alignment and improvement using best practice from Geo teams.

Running a team managing Order Scheduling, Analytics, and Reporting for the System X Hardware brand in Europe, Middle East and Africa (EMEA) region. Working across other hardware brands globally to develop standard scheduling processes, improve performance and customer experience. Developing, testing and deploying operational management reports, producing analysis and summaries for senior management globally.

leading the EMEA system X customer scheduling team. Managing orders into manufacturing, matching supply to orders, managing inventory, new products and end of life transitions

Working within a Global team to deploy new IT systems and processes to the business users. This was an end to end role from gathering requirements through development, testing, deployment and post production support/key user activities. I developed test plans, education packs and supported the business during deployment and beyond as a system key user. Main areas of involvement were planning, supply commit and scheduling processes

Various roles from engineering change coordinator administering bill of material changes for hardware products, key user for planning systems, MRP controller.

Part of the graduate recruitment programme working in Information Systems Division. various roles during the year including Network administration, website design and systems analysis.

analysing production costs to develop pricing strategies for semiconductor products. preparing material for trade shows, preparing reports.

My main duties included preparing and updating inbound and outbound shipping reports and liasing between the procurement and the freight forwarders to ensure on-time delivery of parts and sub assemblies for the production process. I also prepared correspondence and maintained personnel records for my department.