Iain Macpherson Email & Phone Number

As the Continuous Improvement Practice Lead, I use my 20+ years of experience to deliver business change across various sectors, including financial services, telecoms, insurance, and utilities. My mission is to simplify and optimise our business processes, systems, and services, using a human-centered approach and a deep knowledge of Lean, Six Sigma, Operational Excellence, and Systems Thinking methodologies.I have a proven track record of designing and implementing major 'next generation' improvement programmes that align with changing client behaviors and expectations, and deliver tangible outcomes and benefits. I am a resourceful, commercially astute, and client-focused individual, offering strong leadership and exceptional influencing skills to re-align teams and services to organisational goals and objectives. I also work collaboratively across the organisation to ensure a holistic approach to transformation, change and continuous improvement.

Listed skills include Six Sigma, Change Management, Stakeholder Management, Process Improvement, and 13 others.

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  Holyrood High School