I’m a knowledge management and diagnostics writer for BT Business. Over the past 27+ years I've delivered change in BT Business through both agile and waterfall change delivery.I excel in collaborative environments, actively engaging with stakeholders to ensure alignment with organizational goals. My ability to meet demanding time limits and proactively identify potential risks makes me as a dependable asset.I have a proven record of fostering productive relationships with both internal and external companies, facilitating cross-functional teamwork, and effectively troubleshooting complex issues, all of which contribute to the overall success of projects and initiatives.