Iain Harper Email & Phone Number

Southlake, Texas, United States

• Accountable for planning and allocating internal resources. Monitor project progress and keep all internal and external team members informed. Ensure smooth operation of internal sales department.INSIDE SALES LEADERSHIP:
• Manage Inside Sales personnel, communicating expectations in clear and thorough fashion, ensuring smooth operations.
• Maintain inventory and order supplies when needed for operations.
• Assess risks, maintenance issues, security lapses and personnel
• Responsible for creating and implementing SOPs and process plans to streamline operational excellence across all internal stakeholders – including Sales, Accounts Receivable, Marketing.
• Manage, track, and monitor financial sales reports. ACCOUNT MANAGEMENT:

Dallas, Texas, United States

• Responsible for reliably and safely maintaining Warehouse excellence, including loading & unloading trucks, shipping and receiving, order picking, packing, and staging.
• Utilize tracking system to track all shipments efficiently and accurately.
• Coordinate shipping and receiving of inventories for Sound Productions and its customers.
• Execute inventory checks for incoming and outgoing shipments to detect damages/defects and to verify equipment.
• Monitor inventory daily to ensure adequate stocks were available to meet customer demands in a timely manner.
• Work collaboratively with warehouse team to meet targets.

Dallas/Fort Worth Area

• Worked closely with Inside Sales and Warehouse to ensure inventory.
• Maintained contact with Sales and customer to inform of order status.
• Picked, packed, and shipped all tool kits to meet customer SLAs.

Dallas/Fort Worth Area

• Oversaw order picking and packing
• Coordinated all dispatching, receiving and order storage.
• Trained, evaluated, and commended warehouse employees
• Upheld high safety standards and maintained all company assets.

Dallas/Fort Worth Area

• Trained new personnel on safety and operational procedures.
• Maintained high performance standards.
• General duties as required.Receiving Coordinator:
• Oversaw shipment and deliveries of products
• Efficiently organized and communicated inventory levels to other warehouse personnel.