Iain W. Email & Phone Number

Leeds, England, United Kingdom

In my position as a Mortgage Specialist, I assisted customers in starting their mortgage journey by taking them through mortgage applications, performing Customer Due Diligence and anti-fraud checks when checking and validating supporting documents, I regularly scheduled appointments across the business. This role allowed me to deal with lots of very high.

Leeds, England, United Kingdom

Initially joining HSBC in June 2017, I worked as a Customer Service Advisor providing customer support via telephony to HSBC Advanced & Premier account holders ranging from instructing payments, card services, online technical support and general banking queries.I quickly learned the importance of compliance and gained excellent customer experience skills.

Leeds, England, United Kingdom

In this role I providing assistance via telephony to Sky customers ranging from technical, billing and general customer queries. I worked to achieve targets and hit deadlines within a team environment and as an individual. Once I mastered my role, I started training the new starters and provided effective coaching and feedback and was selected provide.

Leeds, England, United Kingdom

After finishing University, receiving my Media & Marketing degree, I was recruited by a local wholesale mobile phone distributor as their Marketing/Sales Executive. In this role, I was dealing with customers and employees on a daily basis via telephony, face to face and also via email. I honed media skills by producing briefs and marketing campaigns and.

Leeds, England, United Kingdom

Whilst doing my degree I worked part time at Marks & Spencer’s retail store on the Delicatessen counter, I finally left my post to concentrate on my studies in my final year at University. At this job, I interacted with both customers and fresh food on a daily basis, so both my customer service and food hygiene skills had to be utilised. When I first.

Leeds, England, United Kingdom

At this post I was working in the card room of Grosvenor Casino. This involved being face to face with both the customers and large sums of money. For this role I needed strong mental arithmetic skills and good customer service skills, I believe these skills I learnt in my previous employment were honed in this position. I worked at Grosvenor casino and.

Leeds, England, United Kingdom

At this post I was front of house receptionist, which involved being face to face with the public. I was under the employment of NHS temporary staffing for just under 2 years during and after completing my A level studies. I undertook many administrative tasks including taking telephone calls and messages in a professional manner while being polite and.