Iain is an experienced consultant in organisational change. He commonly addresses performance issues in the following areas: People – are they in the right roles, performing at optimal levels and do they possess the right skills? Processes – are the business processes clearly defined, fit for purpose and delivering the kind of results the organisation requires? Propositions – are they compelling enough to attract prospective clients and increase turnover with existing clients? Promotions – do marketing campaigns connect deeply with client’s needs and motivate acceptable response rates? Iain is a mentor for Scottish Leaders and promotes "Transformational Leadership". He is a certified training provider for the Institute of Sales & Marketing Management (ISMM), and delivers high quality distance learning courses that can improve sales performance and lead to internationally recognised professional qualifications in selling and sales management. Specialties: Institute of Sales & Marketing Management (ISMM) Sales courses, ISMM Diploma in Sales & Marketing, change management, sales performance solutions, sales audits, sales training, behavioural profiling, interim sales management, sales process development, performance improvement, margin and profit maximisation, training course development, corporate sales videos, elearning solutions, sales force assessments, sales competency frameworks, sales leadership coaching and mentoring, project management and CRM systems implementation (process development support).