Iain Crowley Email & Phone Number

- Experience in technology, SaaS and Reinsurance industries- Multi-national exposure- Cross-functional exposure (Commercial, Legal, Sales, Reporting, Project Management, Product Management)- BEng (Hons) Civil EngineeringCORE SKILL-SET:------------------------------------------------------------------------------------------------------------------------------------------------COMMUNICATION:- Regularly commended on interpersonal and teamwork skills- Articulate, engaging written and verbal communicational skills- Excellent attention to detail in preparing contractual documentation of the highest level (presentations, agreements, SOWs)- Confident presentation skills and experience in delivering to large audiencesPROBLEM SOLVING:- Breaking down problems into achievable components and tackling systematically- Codifying client requests and translating into clear action pointsCONTRACT MANAGEMENT/NEGOTIATION:- Modelling of negotiation simulations for existing customers due for renewal or new customers, to ensure commercial optimisation- Interpersonal skills negotiating with customers, addressing concerns and presenting findings- Managing/liaising full life-cycle of renegotiation/renewal process from sales, through legal, through customer, through invoice and cash receipt- Tracking customer termination deadlines and pro-actively engaging to ensure customer retentionFINANCIAL MODELLING:- Preparing new models or improving existing models for everything from granular historical cost files, to commercial negotiation simulations, to cash forecasting- Advanced Excel abilityPROCESS IMPROVEMENT- Experienced in Lean methodology in implementing systems to quantify, prioritise and tackle backlogs in tasks- Establishing "play-books" and coordinating events which trigger multi-teamed processes (e.g. client termination)

Listed skills include Teamwork, Microsoft Office, Customer Service, Microsoft Excel, and 29 others.