Iain Dempsey Email & Phone Number

United Kingdom

• I initially joined Acer (via Maxem Marketing) a Regional Training Manager – however, within a couple of months of starting the role, our team was re-deployed due to Covid. We joined Acer’s marketing department and.
• Leading content creation team to produce digital media for Acer and partners
• Project managing delivery of assets for product range launches
• Coordinating content being delivered directly to partners or via syndication services
• Analysing existing content and identifying areas that can be improved
• Primary copywriter for both consumer and commercial content

Scotland

• I joined EE as an Assistant Manager in December 2015. I then completed EE’s ‘Aspire’ Store Management training programme and went on to lead my own store. After the Training role concluded, I returned to store.
• Ensuring store hits daily and monthly sales targets
• Managing, driving, coaching and developing a team of advisors
• Overseeing all operational aspects in store - stock control, staffing & rotas, profit & loss
• Addressing any/all customer queries, concerns or complaints
• Feeding back market conditions to senior management and anticipating market trendsAchievements:

East Scotland

• I transferred to a role within EE’s Retail Training team to support roll-out of EE’s new NGEPOS till systems. The role involved overseeing the training of store staff across East Scotland and the upon successful.
• Assessing the training needs of store staff and tailoring delivery of materials
• Delivering training to advisors and managers in retail and classroom environments
• Managing, driving, coaching and developing a team of advisors
• Ensuring delivery of large-scale projectsAchievements:
• Successful roll-out of new POS systems across region after only 2 months in-role

Scotland

• I was an Area Sales Manager for Samsung for more than 3 years. Primarily focused on Mobile products, I covered DI & Note PC categories as well. Geographically, I covered up to half of Scotland, with up to 100 stores in.
• Analysing, managing and driving sales across my area
• Developing business relationships with retailers, at both store and regional levels
• Managing teams of in-store promotional staff across varying geographical areas
• Training and developing staff, internally and within retail partners
• Collating, analysing and reporting on sales data and market trends